Reconciliation Specialist - Malvern National Bank

Description/Job Summary

Position Title:            Reconciliation Specialist

Location:                   Malvern, AR

Department:              Deposit Operations

Reports To:                Deposit Operations Team Manager

EEO-1 Status:            5A Office and Clerical

FLSA Status:              Non-exempt

Hours:                         Full-time position

GENERAL SUMMARY
Under general supervision and guidance of the Deposit Operations Assistant Manager, the Reconciliation Specialist is responsible for maintaining the accuracy of unposted/NSF transaction processes for deposit customers in a timely manner. The RS will focus heavily on general ledger and correspondent bank reconciliation along with problem solving. Work will be accomplished with limited oversight by the Deposit Operations Team Manager. Work is highly confidential in nature and involves the skilled use of a computer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors (in-house and on the phone)   
2. Process unposted/NSF transactions
3. Process ACH Exceptions
4. Assessing NSF/OD charges to customers
5. Processing check returns from correspondent banks
6. Conducting correspondent bank reconciliations
7. Perform adjustment entries for correction of improper transactions on deposit accounts. This may include adjustment entries between correspondent banks.
8. Conducting reconciliations for teller cash and equivalent accounts
9. General Ledger entries
10. General Ledger Balance Sheet reconciliations
11. MNB deposit account reconciliations
12. Researching variances and resolving reconciliation issues
13. Maintaining logs and reports used by the Recon Department
14. Training others within the Reconciliation Department for back up purposes
15. Performing unclaimed property due diligence and report filing in compliance with State law
16. Perform a variety of clerical functions, including data entry, faxing, scanning and photocopying of documents
17. Protect bank operations through utmost confidentiality
18. Perform any other related duties as may be required or assigned

TEAM EXPECTATIONS

1. Champion the MNB mission statement with pride and enthusiasm
2. Perform all aspects of your position with a coachable spirit
3. Support all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective manner
4. Collaborate in the sharing of new ideas that will drive the organization's bottom line
5. Participate in volunteer opportunities surrounding the bank
6. Exhibit professionalism at all times

QUALIFICATIONS AND REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

• High school diploma or GED required
• Two (2) years related work experience/training in a business field (e.g. accounting, office mgmt, finance, etc.) that showcases math/balancing skills required.
• Minimum two (2) years of experience working in a bank or other financial institution a PLUS!

OTHER SKILLS AND ABILITIES

Reconciliation Specialist must be able to

• Effectively support Supervision
• Exhibit strong mathematic aptitude with ability to learn general ledger accounting
• Display strong organizational skills and attention to detail
• Manage assigned tasks effectively and independently while meeting time constraints
• Demonstrate excellent communication skills (both oral and written)
• Read, understand and comply with documents (e.g. policy manuals, laws, regulations, internal procedures and controls, etc.) and exercise independent judgement, initiative, and discretion based on knowledge of such in performing daily activities
• Exercise trustworthy service, courtesy, tact and diplomacy in dealing with others
• Provide transportation to attend required training/meetings at designated locations within the bank
• Proficiently type on a keyboard and 10-key calculator
• Efficiently use standard office equipment (i.e. desktop/laptop computer and software, copier, scanners, printers, fax, multi-line telephone system, etc.)
• Proficiently use MS Office applications (Word, Excel)
• Exhibit professional appearance and manner

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires manual dexterity; to regularly sit; use hands to finger, key data, handle or feel; to reach with hands and arms; to talk and hear; the employee must occasionally stand, walk, bend, stoop, or kneel.

The employee may regularly be required to lift and/or move up to 10 lbs.; occasionally lift and/or move up to 20 lbs.

Specific vision abilities required by this job include close, distance, and focus.

ENVIRONMENTAL CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate and that of a typical office setting.

SAFETY SENSITIVITY

This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.

OTHER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EOE STATEMENT

MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law.