Recovery Specialist - American International Group

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Recovery Specialist to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

About the role

Under moderate supervision, the Recovery Specialist identifies and pursues opportunities for recovery/subrogation to maximize amounts received from third parties who are wholly responsible or share liability for damages paid to claimants by AIG.

How you will create an impact

• Review assigned claim files to determine if recovery is feasible by investigating and evaluating liability issues according to a Best Practice/Procedural guidelines.
• Coordinate investigations with expert witnesses to review the adequacy of the investigation conducted by claims personnel.
• Corresponds with appropriate parties (experts, attorney’s, claims professionals) in accordance with established procedures regarding claim information, notice/demand of payment and related issues.
• Research, understand and apply state laws that relate to each file. Keeps management advised of legislative, regulatory and legal developments which may have an impact on recovery results.
• Prepare activity reports on files over settlement authority.
• Forecasts potential recoveries and update the recoverable amount as needed.
• Provides customer service assistance to outside organizations and AIG Claim Operation management.
• Prepares for and attends mediations or pretrial sessions.

What you'll need to succeed

• 3+ years of experience in either property subrogation or liability claims handling
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.