Recreation Center Clerk - Part Time - City of Kirkwood

JOB OPENING || CITY OF KIRKWOOD

RECREATION CLERK, PART-TIME

PARKS AND RECREATION DEPARTMENT

RESPONSIBILITIES:

• Responsible for staffing the Community Center front desk.
• Collects fees; registers customers for programs, passes, and daily activities; and verifies resident/non-resident passes.
• Answers the phone, answers questions, and provides information to Kirkwood Parks and Recreation facility users.
• Provides superior customer service, enforcing policies in a friendly courteous manner.
• Prepares reports and deposits at end of shift.
• Maintains cleanliness of front desk and surrounding areas.

REQUIREMENTS:

• Excellent verbal and written communication skills.
• Able to establish and maintain effective relationships with customers and to handle difficult situations professionally, using discretion, patience, proper etiquette.
• Excellent interpersonal skills with demonstrated ability to positively interact with a variety of people in a diverse work environment.
• Possesses knowledge of Parks and Recreation programs and safety procedures.
• Able to learn complex computer programs.
• Able to work independently and as a member of a team.

WORKING ENVIRONMENT:

Work is primarily done in an indoor setting. Must be available to work weekends and evenings. Expected to work approximately 10-20 hours per week with a varying work schedule.

Front Desk hours are:

Monday: 9am - 7pm

Tuesday - Thursday: 9am - 5pm

Friday: 9am - 5pm

(Fridays open until 6pm in June and July and until 9:30pm Thanksgiving weekend through Mid-February)

Saturday and Sunday: 10am - 5pm

Closed: Thanksgiving Day and Christmas Day, may have reduced hours on other holidays depending on building activity.

STARTING SALARY: $14.00 per hour. Position will begin mid to late August 2024 upon completion of new lobby and front desk.