Recruitment & People Operations Manager | USA , Los Angeles - Moove

About Moove

Moove is a mission-led company. We provide sustainable job creation by enabling fair access to vehicle ownership for customers who’ve previously been excluded from financial services. Our revenue-based vehicle financing and financial services empower mobility entrepreneurs around the world. And we’re backed by some of the world’s leading investors.

About the Role

As the Recruitment & People Operations Manager for Moove.io's USA operations, you will play a pivotal role in driving our growth by leading the recruitment and onboarding of drivers, as well as managing the overall people operations. This includes setting up payroll processing, ensuring compliance with U.S. labor laws, and fostering a positive work environment. You’ll be at the forefront of building our team in the USA, making a direct impact on our success in this key market.

What You’ll be Doing

• Driver Hiring & Onboarding:

  • Lead the recruitment process for drivers across various cities in the USA, ensuring a smooth and efficient onboarding experience.

  • Develop and implement strategies to attract, hire, and retain top-quality drivers.

  • Oversee the onboarding process, including compliance with local regulations, documentation, and training.

• People Operations:

  • Manage end-to-end recruitment processes for all roles within the USA operations, from sourcing candidates to making offers.

  • Collaborate with department heads to understand hiring needs and build effective talent pipelines.

  • Design and implement HR policies and procedures tailored to the needs of the USA market.

  • Lead the setup and management of payroll processing in the USA, ensuring timely and accurate payments.

  • Handle employee relations, performance management, and other HR-related tasks to foster a positive workplace culture.

• Compliance & Reporting:

  • Ensure all recruitment and people operations activities comply with federal, state, and local employment laws.

  • Maintain accurate records and generate reports on hiring metrics, payroll, and other HR activities.

  • Work closely with the global HR team to align USA operations with Moove.io’s overall HR strategy.

What You will need for this position

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum of 5 years of experience in recruitment and HR management, preferably within the transportation, logistics, or tech sectors.

• Proven experience in driver recruitment and onboarding is highly desirable.

• Strong knowledge of U.S. labor laws and regulations.

• Excellent interpersonal and communication skills, with the ability to work effectively with diverse teams.

• Experience with HRIS systems and payroll processing.

• Strong organizational skills and attention to detail.

• A proactive and hands-on approach to problem-solving.

• Ability to thrive in a fast-paced, dynamic environment.

• Strong leadership skills with a focus on collaboration and teamwork.

• High ethical standards and a commitment to confidentiality.

Key Metrics

• Driver Hiring Targets:

  • Number of drivers hired per month.

  • Time-to-hire and quality of hires.

• Onboarding Efficiency:

  • Percentage of drivers successfully completing the onboarding process.

  • Average time from hire to active status.

• Employee Retention:

  • Employee turnover rates, particularly within the first 90 days.

  • Retention rate of key talent.

• Payroll Accuracy:

  • Timeliness and accuracy of payroll processing.

  • Reduction in payroll-related errors or complaints.

• Compliance:

  • Adherence to U.S. labor laws and company policies.

  • Completion of mandatory training and compliance documentation.

Who You'll Be Working with:

Directly reporting to our Managing Director and a dotted line reporting to our People Team , and closely working with our US Operation Team.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership.