Red Prairie WMS Service Lead - Danta Technologies
Phoenix, AZ 85001
About the Job
The client is looking for a Red Prairie WMS Service Lead with extensive experience in managing and maintaining applications within the ASM framework. The role focuses on both technical and leadership aspects, ensuring the efficient functioning of the Red Prairie Warehouse Management System (WMS) and fostering collaboration between different teams.
Key Expectations:
- Application Support :
- Provide guidance on developing and evolving Business Architecture Capability Models.
- Technical Expertise :
- Troubleshoot and resolve application or infrastructure issues specifically related to Red Prairie.
- Relationship Management :
- Collaborate effectively with senior business leaders, operations teams, risk, and compliance teams.
- Global Coordination :
- Represent local business needs within the global technology organization.
- Process Adherence :
- Ensure compliance with firm-wide and regulatory requirements.
- Incident and Problem Management :
- Oversee the measurement, reporting, and resolution of incidents and problems within Investments IT.
- Red Prairie WMS Technical Skills :
- Proficient in configuration and customization of the Red Prairie WMS.
- Strong system administration capabilities for user access and security settings.
- Understanding of integration with other systems, such as ERP and inventory management.
- Ability to troubleshoot and resolve technical issues.
- Business Operating Models :
- Knowledge of overall business operating models and their underlying technical architecture.
- Collateral Management :
- Experience with Apex Collateral and Apex SecFin.
- Business Objects :
- Familiarity with Business Objects and relevant applications.
- Leadership and Soft Skills :
- Effective team management and motivation skills.
- Clear communication with stakeholders and cross-functional teams.
- Strong problem-solving abilities.
- A customer-centric approach to service delivery.
- Overall 12+ years of Service Lead experience , including:
- Minimum of 5 years in configuration and customization of Red Prairie.
- Minimum of 5 years in system administration and troubleshooting.
- Educational Background : Relevant degrees in Computer Science, Business, Engineering, or IT.
- Certifications : Preferred certifications include ITIL, PMP, CISSP, AWS, and others related to IT service management.
- Experience : Familiarity with Red Prairie and supporting technology architecture.
- Ensure process improvement and compliance in the assigned module.
- Participate in technical discussions and reviews.
- Create work plans and monitor schedules for timely delivery.
- Prepare and submit status reports to mitigate risks and manage project escalations.
- Develop and guide team members to enhance their technical skills and productivity.
Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.