Reference Standard Coordinator--Eurofins - Eurofins PSS Insourcing Solutions, LLC

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Employee Responsibilities:

• Manage Inventory Program
  • Work with submitters to complete submission forms and own the submission form template and make improvements as needed
  • Assemble documentation that will be provided with the material and coordinate the physical receipt of materials
  • Perform transactions in the inventory system to set up batches for customer access
  • Monitor batches for expiration date and inventory stock out and taking timely actions to avoid expiration or stock out
• Manage the Label Request Program
  • Work with requesters to complete a label generation request form
  • Communicate label generation requests to the correct parties
  • Assemble documentation after label generation is completed, author a summary report, and route for approval in the electronic document management system
• Protocol and Profile Coordination Assistant
  • Place orders for samples to be shipped to labs for approved testing protocols
  • Assemble evaluation testing documentation being provided to labs, initial assessment of copies of raw data returned from laboratories, and work with the labs to resolve issues
  • Create regulatory-submission-ready protocols from approved internal protocols
• Metrics and Work-in-progress Monitoring
  • Track overdue protocol testing, communicate with the applicable coordinator, and notify testing laboratories as appropriate to ensure data are returned in a timely manner
  • Track overdue inventory system reviews and approvals, work with responsible parties to meet deadlines
• Decision Making/Problem Solving
  • Make decisions within the context of complex procedures and business processes
  • Identify and communicate situations where rules and processes do not mesh with required decision steps
  • Immediately notify of any departures from quality standards and seek guidance for special situations
• Customer/External Focus
  • Interact with internal and external customers in a kind and professional fashion
  • Establish a relationship of trust with customers and partners

The ideal candidate would possess:

• Superior attention to detail and problem-solving skills
• Ability to respond to changing priorities
• Experience with use of computers and software packages
• Teamwork and customer service-oriented mindset
• Strong communication skills, both oral and written
• Self-motivated, flexible, and able to work independently
• Analytical testing laboratory experience preferred
• No applicable drug allergies

Minimum Qualifications:

• Bachelor's degree in Chemistry or other related degree concentration or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major)

Position is Monday- Friday 8:00 am- 5:00 pm. Overtime as needed.  Candidates currently living within a commutable distance of  Indianapolis, IN are encouraged to apply. 

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• #LI-EB1
• Authorization to work in the United States indefinitely without restriction or sponsorship

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.