REFERRAL COORDINATOR - Baptist Health Care
Pensacola, FL 32514
About the Job
The Referral Coordinator is responsible for processing, follow up and communication to patients for referrals and/or procedure orders that are generated by the providers. This position will initiate the authorization for patient services. This positon is responsible for knowledge of insurance coverages, documentation of authorizations, and communicates status of authorizations to the practice staff.
The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Qualifications:- High School Diploma or General Education Degree.
- One year of experience in healthcare or medical office is preferred.
- Must have good communication skills verbally and written.
- Skill in organizing work, making assignments, and achieving goals and objectives.
- Ability to prioritize work.
- Skill and confident with use of computers and related software applications.
- Be able to make recommendations and handle complaints and requests in a professional and calm manner.
- Ability to provide excellent customer service.