Refund Specialist - Patient Financial Services - Kingman Regional Medical Center
Kingman, AZ 86401
About the Job
Position Title: Refund Specialist Position Code: SpecRefund-8115
Department: Patient Financial Services Safety Sensitive: No
Reports to: CBO Cash Applications Manager Exempt Status: No
Benefits: We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities.
- Health and Well-Being
- Medical, Dental, Vision
- Robust Wellness and Employee Assistance Program
- Employer Paid Group Life
- Short & Long-Term Disability
- Paid Time Off
- 403b Retirement Plan with Employer Contributions
- Employee Discounts and Employee Referral Bonus Program
- Free Identity Theft Protection Program
- On-site daycare exclusive to our employees’ children of all ages
- Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
- Career Growth and Development
- Tuition Reimbursement/Scholarships for full-time employees
- As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
- So much more awaits you as an employee at Kingman Regional Medical Center!
Position Purpose:
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.
Key Responsibilities
· Runs daily credit report and processes all refunds · Research accounts and documentation to determine validity of refunds · Process all refunds within two (2) days of assuring credit is valid · Must balance each batch on a daily basis upon completion of refunds. · Meets productivity standards for processing refunds · Provide back up for the Accounts Receivable Clerks when needed · Participates in business division meetings, performance improvement activities and committees as assigned. |
Required Qualifications
Education: High School Diploma or Equivalent Experience: One (1) year experience in balancing and reconciling accounts Skills and Knowledge: Knowledge of refund processes related to accounts and the ability to review an account and determine the appropriate refund. |
Preferences
· Education related to Cash Reconciliation, Billing and Collections preferred · Accounts receivable experience preferred |
Special Position Requirements
Level 1: Primarily but not limited to balancing/reconciling self-pay accounts in a single system.
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Work Requirements
Blood Borne Disease Exposure Category: Category III Ability to sit for six to seven hours daily at a computer terminal; occasionally lifts and carries up to 15 pounds of files to storage area; must be able to deal calmly and effectively with frustrated and/or angry clients.. |
