Regional Claims Team Lead - Assured Partners

Overview

AssuredPartners West Region is excited to add a Regional Claims Team Leader to handle commercial insurance claims. The Team Lead analyzes information of claims for clients, adjusters and Producers. 

This role makes recommendations on claims progress, reserves, potential claims resolutions, carrier effectiveness, in an effort to assist the client with the reduction of claims liability.  In addition to, the Team Lead responds to Producers on behalf of clients regarding situations or questions that require the application of state specific workers’ compensation regulations.  This role also supervises employees in the department. 

The Ideal Candidate

• A strong people manager, you also are a great team member and can roll up your sleeves
• You are equal parts analytical and customer service oriented
• You are a true professional and are comfortable facing clients, lawyers, adjusters and various other internal & external stakeholders and working with them

If this sounds like you, we invite you to keep reading and apply!

What You'll Do

Please note that the duties below can vary based on the workflow of your local office.

• Independently and pro-actively manages claims for assigned accounts including complex and challenging issues. Reviews insurance claim forms and related documents for completeness. Updates claim reporting information for companies.
• Works closely with clients, account executives, producers, managers and insurance carriers.
• Conducts client claims reviews and stewardship meetings with adjusters, legal counsel and or Producers. 
• Stays current on property and casualty litigation, reforms, changes in laws and regulations in order to effectively respond to questions in claims reviews. 
• Supervises the claims team and day-to-day job functions. Monitors and manages caseloads, reviews and audits claim files in accordance to the file audit procedures, performs supervisory review of claims in accordance with claim handling procedures, and ensures that client special handling instructions are followed. 
• Responds to clients and internal emails or phone calls to obtain claims updates, information, and specific or general comments on claims. 
• Works closely with Producers and assists with the sales and renewal processes.
• Prepares reports in client specific formats to monitor particular claims issues.
• Other duties as assigned.
• Travel is expected to be 35% in this role.

What's in it For You?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Colorado Residents Base Salary: $110,000 - $125,000 (commensurate upon experience)
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists   
• Pet benefits & discounts    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners  

What You'll Need

• Bachelor's Degree preferred and 5-7 years of claims experience, including 2 years of supervisory experience leading a claims team; or equivalent combination of education and experience
• Tech savvy; ability to learn multiple systems including Microsoft Office Suite and EPIC Agency Management software
• Has a detailed understanding of claim coverages, processing, policy construction and the insurance industry in general
• Valid Adjuster and Property and Casualty Agent license,strongly preferred
• Strong problem-solving skills. Identifies and resolves problems and gathers and analyzes information

Grow, with us

AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.   

We’re proud to be the fastest-growing independent insurance broker in America, but we’re more proud of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.

AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!