Regional Director, Base Operations - Endeavor Air
Minneapolis, MN 55450
About the Job
Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates more than 900 daily flights to 140+ destinations in the United States, Canada, and the Caribbean.
Headquartered in Minneapolis, Minn., Endeavor operates six crew bases and 11 maintenance bases across the country. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.
We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.
Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.
The Regional Director, Base Operations is responsible for providing operations leadership of assigned Endeavor Air maintenance base locations. The Regional Director leads a team of Base Managers who are responsible for the day-to-day operations and a team of supervisors, technicians, and support staff to ensure the safe operation and timely repairs with regards to all safety, regulatory, service, and communication requirements associated with their assigned bases.
Responsibilities:- Responsible for leading and directing activities that ultimately lead to achieving Flight Plan Goals.
- Build positive relationships within the department and across the organization.
- Leads and directs a team of base managers to ensure safety and operations standards are met.
- Works collaboratively with peer Directors to ensure consistency of practice and best practices are followed.
- Responsible for the maintenance and preventive maintenance of all locations, aircraft, components, and equipment.
- Determine airworthiness of aircraft and components using established procedures and Federal Aviation Regulations.
- Demonstrate the maturity, judgment, and analytical ability to perform all aspects of aircraft maintenance and preventive maintenance on company aircraft.
- Ensure that all company policies and procedures are adhered to by all areas of the maintenance department.
- Ensure work environment meets OSHA standards and assigned locations maintain a safe, neat, and orderly operation.
- Provide guidance and mentorship to base managers on how to conduct and manage employee performance development and disciplinary actions.
- Monitor staffing levels to ensure bases are appropriately staffed and trained in accordance with the Company Maintenance Training Program and meet FAA requirements.
- Ensure implementation of new policies and maintenance programs are effectively implemented.
- Monitor performance to ensure the bases maintain an efficient operation.
- Maintain a professional relationship with the FAA and assist in gathering and/or providing information as requested.
- Requires contact with management staff and business relationships within the organization.
OTHER DUTIES:
- Perform additional assignments, functions, and projects as assigned in order to achieve department and company objectives.
Direct reports include: assigned Endeavor maintenance base managers
Competencies Required:- Ethics and Values - Recognized as highly ethical leader internally and externally. Influential in the airline industry due to ethical reputation and way of doing business. Leads the organization as an active and visible servant leader – communicating the commitment and support that Endeavor leaders have to employee and business success.
- Knows Our Business - Knows our competition and what drives our market niche. Has expertise, experience, or connections that provide context for making wise and informed business decisions. Engages the organization in constructive problem solving and encourages all employees to think creatively and use their expertise to continually solve problems, challenge assumptions, and prevent stagnation.
- Builds Trust and Decision Making - Communicates organizational changes and decisions in a thorough way – providing insight into rationales for decisions and allowing opportunity for questioning and challenge. Shows commitment to transparency and continual learning.
- Drive for Results by Inspiring Others - Understands that key measurements will drive results and works to identify those most critical to communicate priorities and allocate resources appropriately. Inspires support for the organization’s mission in the community and the industry. Articulates a vision for where the industry is going in the future by inspiring and mobilizing others to action.
- Know Your Team/Leading People - As a leader, proactively sees opportunities for talented and diverse staff to work with upper leadership in order to promote development and results. Communicates clear and consistent messages to reinforce priorities for employee engagement, inclusion, and development.
- Director Traits at Endeavor – Self-Awareness; Versatile Business Knowledge; Actively Manages Change; Effectively Leads Teams; Organizational Savvy; Influence and Operational Leadership.
- Bachelor’s degree or a combination of education and related work experience.
- Possess valid Airframe and Powerplant mechanics license and have adequate training and professional experience.
- 5 years of front-line supervisory experience, 5 – 10 years organizational leadership experience.
- Must be experienced and effective in working with and managing a diverse and inclusive workgroup.
- Skilled at providing leadership and direction to staff to accomplish set goals.
- Ability to work and communicate effectively with all levels within the organization.
- Working knowledge of continuous improvement techniques (theory of constraints/LEAN) and the ability to leverage those techniques for continued improvement.
- Strong oral and written communication skills and abilities.
- PC proficiency using Microsoft Office products.
- Ability to coordinate multiple projects at the same time with a high degree of completion.
- Possess a valid driver’s license for use of company vehicle(s).
- Ability to work in a fast-paced environment handling multiple tasks with a high degree of attention to detail.
- Must have knowledge of Federal Aviation Regulations, aviation safety standards, safe operating practices, and the Airline Operational Specifications.
- Repetitive motion such as: typing and phone work.
- Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 50 lbs.
- Work is performed at various indoor and outdoor maintenance facilities, including line operations and hangar locations.
- Ability to work a flexible schedule that may include evenings, weekends, and holidays as needed.
- Can involve long periods of sitting.
- May be required to wear facial masks, take safety measures, or work remotely as necessary and as dictated by safety standards to help protect self and others in the workplace.
- Company business travel is necessary, approximately 60-80%.
Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.
- Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
- Comprehensive Medical, Dental, and Vision Plans
- 401(k) with Company Match starting on Day 1
- Operational Performance Rewards (OPR) Program
- Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options
