Regional Director - Avance Care

Job Purpose: To drive results within assigned region through collaboration, leadership, establishing action plans to maximize the region’s clinical care and growth potential.

Essential Duties and Responsibilities:

• Accountable for performance of clinics within region in achieving and maintaining clinical practice excellence and outcomes, business targets, and customer service expectations, adherence to protocols and practice guidelines, and compliance within locations to Avance Care standards.
• Lead and focus on total team development and engagement, from managerial to direct clinical roles.
• Proactively monitors, creates strategies and plans, and ensures timeline implementation of action plans to maintain performance (Quality, Compliance, business metrics, and customer support).
• Continually evaluates effectiveness of operational programs and protocols and identifies opportunities for system, operational, and process improvement within these areas.
• Lead effective professional bi-directional team, matrix, leadership, and practice communications. Reinforce messaging to support organizational priorities and initiatives. Consistently model Avance culture and value in interactions with locations and team.
• Accountable for ensuring locations are adhering to best practice in professional standards, performance metrics, and customer services that is aligned with organizational standards and values.
• Participate in development of strategies and assess outcomes that are consistent with continuous process improvement. Skilled in executing PDSAs and other approaches to ensure consistent success.
• Demonstrates fiscal responsibility to ensure cost containment to financial targets and budgetary needs.
• Works in partnership with Senior Leadership, partners within regional pod, and other operational leaders to identify and implement growth initiatives and operational improvements.
• Ensure utilization (both individually and within locations) of appropriate business tools, systems, business dashboards, etc. in accordance with organizational goals.
• Provide visionary thinking and guidance to locations within region.
• Critically analyze regional issues after reviewing data available. Proactively address these issues, or escalate as appropriate.
• Utilize change theory to plan and implement organizational priorities within region.
• Create an environment that facilitates the team to implement actions that will produce sustained results.

Qualifications:

Experience, Education and Licensure:

• Bachelor’s Degree, or equivalent experience required
• 5+ years demonstrated progressive operational leadership experience in a healthcare setting
• Clinical experience or certification (MA, CNA, etc.) preferred

Necessary Skills and Abilities:

• Accountability: Accepts responsibility for self and contribution as a team member; displays truthfulness; confronts problems quickly; displays a strong commitment to organizational success.
• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Attention to Detail:  Setting high standards of performance for self and others; assuming responsibility and accountability; self-imposing standards of excellence rather than having standards imposed.
• Collaboration/Teamwork: Cooperates with others to accomplish common goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Communication: Clearly conveying information through written and verbal communication.
• Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Problem Solving: Uses issue identification, data relation and comparison, pattern recognition and information gathering to create analyses and make recommendations.

Language Skills:

Ability to communicate well in writing and in person. Ability to read and interpret common medical, billing, and business terminology

Expectation of Employee

• Adheres to Avance Care’s Policy and Procedures
• Understand, follow, and enforce Avance Care’s policies and procedures, as documented in the Policy and Procedure Manual
• Maintain company confidentiality in all areas
• Develop and maintain effective working relationships with providers, employees, co-workers, and management
• Work as a team player
• Pays strong attention to detail
• Maintains a positive and respectful attitude, energetic team spirit, and supportive company morale
• Demonstrates flexible and efficient time management and the ability to prioritize workload
• Collaborate with stakeholders across the organization
• Demonstrates strong computer skills
• Possesses strong written and verbal communication
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Americans with Disability Specifications

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, type, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The duties of this job require availability to work Monday through Friday, eight hours a day, as well as possible weekend work when needed. Thisposition will require the staff member to travel to multiple Avance Care locations. This position may require some travel and overnight stays.

Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

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