Regional Director - Compass Group, North America

Canteen

Salary: $180,000 - $200,000 / year


Other Forms of Compensation: Annual bonus potential





Growth. Opportunity. Excellence.



Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.



Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.



Come grow with us. We are Canteen.







Job Summary:






The Regional Director of Operations will lead all aspects of regional operations, ensuring operational excellence and financial success. This role involves managing teams, optimizing operational efficiency, and maintaining client relationships. In this role, you will develop and implement strategic plans to drive operational performance while adhering to company and regulatory policies. This role is based at our Hayward branch office and will lead a team of 4 direct managers, 14 indirect managers, and associate staff of 125.





Key Responsibilities:






+ Operational Management: Ensure that all operational activities align with company objectives, achieving financial and customer service targets.


+ Team Leadership: Lead, mentor, and empower teams, including Customer Service Managers and support staff, to ensure high performance and engagement.


+ Financial Performance: Monitor and optimize financial performance, including budgeting, forecasting, and P&L management. Develop and implement strategic plans to drive profitability.


+ Client & Customer Relations: Build and maintain strong relationships with clients and customers, ensuring satisfaction and addressing concerns promptly.


+ Regulatory Compliance: Where applicable, ensure compliance with all company policies and applicable laws, including union agreements and government standards.


+ Strategic Planning: Develop and implement regional action plans to drive operational improvements and business growth.


+ Collaboration: Work closely with senior leadership to identify and implement process improvements, share standard methodologies, and ensure consistent application across the region.


+ Training & Development: Identify and address regional training needs, ensuring teams' continuous improvement and professional development.


+ Problem Solving: Address and resolve operational challenges, adapting to evolving business needs and market conditions.






Qualifications:






+ Bachelor’s degree in business, operations management, or a related field, or equivalent experience.


+ At least 5 years' demonstrated ability in a management role within food service or related industries.


+ Strong financial competence with experience in P&L management and strategic planning.


+ Contract-managed service experience preferred


+ Excellent leadership, communication, and interpersonal skills.


+ Ability to handle multiple priorities in a fast-paced environment.


+ Experience leading large teams and collaborating across departments.









Apply to Canteen today!


Canteen is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.



Applications are accepted on an ongoing basis.



Canteen maintains a drug-free workplace.



Associates at Canteen are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Req ID: 1361957


Canteen


ERIN S PRINDLE