Regional Director of Operations - Franciscan Ministries

Franciscan Ministries has an exciting newly created opportunity for a Regional Director of Operations to add to our Home Office team based in Lemont, IL!  Reporting to the Chief Operating Officer, this position provides operational oversight to multiple communities in the Midwest.  This role is responsible for the overall management of assigned communities within your division/region.  In addition to overseeing community operations, the RDO is responsible for innovating and implementing processes and procedures to enhance the development of talent and systems in their assigned division.    

Responsibilities include:

• Leads and develops strategies to ensure policies and practices for achieving business results are aligned with the mission, values, and business objectives.
• Ensures community compliance with all aspects of operations, including personnel practices, policies, and procedures and in accordance with federal, state, and local laws and regulations.
• Provides guidance and influence, ensuring optimal performance to enable community leadership teams to achieve desired outcomes.
• Identifies trends and interacts with the Operations Team to develop and monitor action plans for community success.
• Serves as liaison between senior leadership and community leadership to ensure Ministry alignment.
• Oversees and assists Executive Directors (ED) with the development of community operational budgets and capital requirements.
• Demonstrates innovative, entrepreneurial thinking in response to competitive trends and business development opportunities.
• Promotes a culture of Living Joyfully, for both residents and associates, to ensure engagement and positive morale within the community.
• Sets goals and objectives for Operations and Sales and Marketing within assigned communities, with input and collaboration from the Chief Operating Officer (COO) and ED.
• Develops and facilitates regional team training sessions with a focus on operations, sales and marketing, and financial success.
• Completes, analyzes, and distributes weekly labor variance and spend-down reports for assigned communities.
• Forecasts and distributes monthly and quarterly P&L statements for assigned communities.
• Assists COO with monthly review of community-specific P&L statements and leads monthly operations reviews for communities.
• Serves as liaison between communities and home office departments including, but not limited to, Finance, Clinical, and Sales and Marketing.
• Participates in state association.
• Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income.
• Functions as a change agent in the field.
• Additional duties as assigned.

Qualifications:

• Minimum Education: Bachelor’s degree
• Minimum Applicable Experience: 3+ years of supervisory and leadership experience in a senior care setting
• Professional Membership, Licensures, Certifications: NHA License or ability to acquire

We offer our associates benefits to support growth, like tuition reimbursement so you can reach educational and development goals!  Generous paid time off – so you can experience a "Work-Life" balance, and Medical, Dental and Vision insurance, so that you are not only happy but healthy!

Other Employee Benefits include:

• Competitive Compensation
• Group Health, Dental & Vision
• Employer Funded Health Savings Account
• Life/Disability Insurance (Maternity – STD options!!)
• 401k Match
• Tuition Assistance

About Franciscan Ministries:

At Franciscan Ministries, we believe that to do this, each of us come from a place of joy. Our vision of service is to provide excellent, person-centered care designed to help our residents experience the fullness of their lives wherever they find themselves on life’s journey. We believe in our associates and are committed to creating an environment that is encouraging and nurturing of your career path. DFWP/EOE/E-verify

Are you ready to write the next chapter of your story? If so, please apply now!