Regional Director of Operations (Physical Therapy) 3278139 - Metro Associates

Regional Director of Operations (Physical Therapy)
Location: Seattle Metro Area, United States
Employment Type: Full-time
Relocation Assistance Available: Possible for ideal candidate
Job ID: 3278139

With an estimated 80% travel to clinics and an opportunity to work from home when appropriate.

Our Award-Winning Client, a leader in healthcare services with a national footprint and numerous industry accolades, seeks an experienced Regional Director of Operations to provide strategic oversight and operational leadership to outpatient orthopedic clinics in the Seattle Metro Area. The position requires a blend of fieldwork and remote management.

Overview

Under the general direction of the Area Vice President, this role will focus on leading the operational and strategic initiatives for designated clinics, ensuring adherence to performance expectations, and reinforcing a culture of clinical excellence and superior customer service. The Regional Director will be a crucial member of the executive team, engaging in decision-making, planning, and oversight of operations.

Key Responsibilities

• Reinforce a culture of clinical excellence and exceptional customer service across all designated clinics.
• Build cohesive teams by fostering collaboration and open communication.
• Recruit and retain top talent, and drive employee development through coaching and mentorship.
• Oversee regional and clinic-level operations, focusing on quality outcomes, regulatory compliance, and overall profitability.
• Monitor local market trends and performance metrics to devise strategic actions for growth and improvement at the clinic, regional, and enterprise levels.
• Manage team performance by establishing and tracking financial targets and key performance indicators (KPIs).
• Implement operational processes and procedures to optimize efficiency and effectiveness in service delivery.
• Collaborate with the leadership team to develop and execute strategic plans for business growth and expansion.

Education & Experience

• Clinical Degree in Physical or Occupational Therapy is required.
• Bachelor’s or Master’s Degree in Business or a related field is preferred.
• A minimum of 3+ years of experience managing multi-site locations in a healthcare setting is required.
• Proven experience in clinical practice and director-level responsibilities is essential.

Knowledge, Skills & Abilities

• Valid state licensure to practice Physical or Occupational Therapy.
• Strong knowledge of and compliance with state and federal laws and regulations for Medicare, Medicaid, managed care, and third-party payers.
• Understanding of HIPAA regulations and requirements.
• Up-to-date knowledge of ICD-10 billing and coding requirements.
• Excellent written and verbal communication skills for effectively engaging with team members and stakeholders.
• Demonstrated leadership skills to guide and inspire a multi-disciplinary team.
• Ability to analyze complex problems and recommend cost-effective solutions to optimize clinic performance.

Travel Requirements

• Up to 100% local travel to clinics within the Seattle Metro Area.

Job ID: 3278139

Note: Resumes will be maintained in strict confidentiality until such time as we engage in a detailed discussion regarding a specific opportunity, and both parties mutually agree to proceed. We consistently receive new opportunities every day. Should your professional background closely align with the specific requirements of our client, we will promptly reach out to you to initiate further exploration of potential opportunities.