Regional Field Trainer - W5130 - OSL Retail Services Inc

Regional Field Trainer

The Regional Field Trainer is responsible for the delivery of learning activities focused on new hire training and other training activities and supports the development of our sales teams. Reporting to the Manager, Sales Enablement, the incumbent will be driving results through expert delivery, development and facilitation of sales specific learning programs. They will support the development of OSL’s US Sales teams and leaders to accelerate sales performance and effectiveness.

Role Responsibilities:

• Facilitate sales and sales training that will be executed through classroom, on-the-job training, train-the-trainer as well as synchronous and asynchronous e-learning strategies
• Keep sales force within boundaries of sales excellence in the metrics needed by their current program. (Sam’s, WMUS, WMUS ESP, Etc)
• Validate and comply with sales growth expectations and needs of the business in an ever changing—ever growing company with our corporate client partners. Assess needs of the business and have measured impacts to regional KPIs. (Subject to change with the needs of the business; such KPI lifts can be changed on a quarterly basis.)
• Implement and execute new employee onboarding, sales/operations training, product training, talent development and growth initiative programs to accelerate sales associate performance
• Build strong relationships and partner with Regional Director(s), District Managers and Team Leads to drive learning initiatives in-market
• Partner with a variety of outside vendors and corporate liaisons to build central growth strategies.
• Including but no limited to local client management, local level vendor partners, vendor partner trainers, and our internal learning enablement team.
• Have candid conversations with managers and associates to raise their awareness of development opportunities and connect them to resources
• Oversee and maintain training material and curriculum resources with upward feedback to Manager of Sales Enablement.
• Distribute training aids, such as instructional material, handouts, evaluation forms, etc.
• Create and maintain training schedules for existing employees and new hires
• Liaise with vendors/carrier partners as directed by OSL HQ to drive learning objectives
• Maintain alignment with OSL corporate budget
• Other projects and duties as assigned

Qualifications/Skills/Job Requirements:

• Degree or Diploma in a business-related field; equivalent experience may be considered
• 3+ years of experience in a sales or training role in the retail industry
• Have the strong ability to motivate, inspire and build long lasting relationships within all levels of the organization
• Must be self-motivated and keen to build and develop your own career through constant learning
• Demonstrate credibility; knowledge of all learning platforms, product knowledge and training materials
• Strong understanding and execution of selling processes
• Be able to downwardly communicate sales process to a team of people and be able to measure impacts in both qualitative and quantitative terms.
• Strong knowledge of and confidence with MS Excel, Word, PowerPoint and webinar platforms
• Must have high level of organizational, time management and critical thinking skills
• Experience in facilitating small and large groups
• The successful candidate will be energetic, responsive, decisive and must possess a good knowledge of the wireless industry
• Strong communication and influencing skills (verbal, written, presentations)
• Strong relationship management skills to establish trust and credibility with associates, business leaders, and subject matter experts; getting results with and through others without formal authority• Travel (approx. 60-80%)

For prior to applying to this position, internal candidates must meet the following criteria:

• 6 months in current position
• Meeting all performance expectations
• Discuss with their Manager prior to applying for the position.
• Sounds like a good fit? Well, let’s talk!

For more info, contact us at careers@oslrs.com

At OSL, we celebrate difference. We’ve committed to fostering an inclusive and accessible workplace where everyone feels valued, supported, and reaches their full potential.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity.  We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.