Regional Human Resources Business Partner - CMS Nexttech

Overview

Join the best in the industry at Nextech  and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

Role:

The Human Resources Business Partner is responsible for providing a broad range of Human Resources and administrative support and is to be the first point of contact for HR-related questions from all levels of employees and leadership. This role is responsible for understanding overall HR processes and procedures and also manages various administrative tasks in an organized and efficient manner. This position is responsible for responding to requests and inquiries from internal and external sources as well as developing and maintaining positive relations with employees at all levels of the organization. The Human Resources Business Partner must understand core HR processes, such as performance management, employee engagement, and knowledge of employment law. This is a hands-on role that requires active listening, creative thinking, and proactive people-problem solving. 

Benefits:

• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 6% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

Min Compensation

Max Compensation

Responsibilities

• Serve as contact for leaders and team members for inquiries on policy, procedures, and other general HR questions
• Receive and respond to HR inquiries via telephone, email, or in-person, and complete with a high degree of accuracy and strict adherence to written procedures, while maintaining confidentiality of all HR related information
• Confidentiality and excellent interpersonal/diplomacy skills in dealing with employees at all levels of the organization
• Conduct employee relations investigations and escalate, as needed, to Director of Human Resources
• Complete exit interviews and analyze feedback  
• Coach and provide guidance to leadership on the Organization’s policies
• Work with leadership to create and deliver performance management and corrective action counseling and documentation
• Create regular reports and presentations on HR metrics
• Promptly respond to and resolve employee questions about HR-related issues
• Assist with performance management planning and reviews
• Participate in and support training (virtual or in person), as needed
• Perform back-office transactions in support of HR functions, including running as-needed and scheduled reports, data entry, mailings, filing, and sending correspondence
• Maintain employment records including pay changes, promotions, terminations, and other employment activities
• Provide support for all areas of HR, as needed
• Other duties as assigned 

Qualifications

Required Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Thorough knowledge of employment-related laws and regulations
• Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint
• Proficiency with or the ability to quickly learn the organizations’ HRIS system
• Ability to manage confidential information with discretion
• Customer service attitude and strong people skills
• Willingness to learn
• Ability to handle multiple projects simultaneously
• Strong collaboration skills
• Strong work ethic and a keen attention to detail

Education and Experience: 

• Bachelor’s degree in Human Resources or related field of study 
• Previous experience (2+ years) in Human Resources  
• Previous experience providing Human Resources support to 100+ employees 
• SHRM-CP preferred 

Physical requirements:

• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Continuously requires vision, hearing, twisting, and talking
• Occasionally able to lift up to 15 lbs
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing
• Occasional travel may be needed