Regional Lead, Patient Access, KRYSTEXXA (Rare Disease) at Amgen
Dallas, TX
About the Job
At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.
Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Regional Lead, Patient Access - KRYSTEXXAWhat you will doThe Regional Lead, KRYSTEXXA Patient Access is responsible for leading and managing a team of field-based Patient Access Liaison, ensuring the group meets business and personal development objectives. The objectives of the Patient Access team are to listen to patients, interpreting their specific needs and providing friendly, professional and well-informed answers to their logistical questions. The Regional Lead, Patient Access will provide input on the strategic direction of the business. The Regional Lead, Patient Access will coordinate with Area Sales Directors to facilitate appropriate teamwork between the team and their sales partners with regard to joint team objectives, strong communication, and healthcare provider education Amgen By Your Side services.
- Lead and manage a team of patient access liaisons
- Accountable for the performance, training, and compliance of the team
- Develop key performance metrics appropriate to the teams efforts and company business objectives
- Track each team members performance against key metrics
- Develop each team member individually as needed in order to fulfill the role in each region
- Work with Case Managers and AllCare Care Managers to support patient access to medications
- Ensure the team has appropriate fundamental and ongoing training and expertise
- Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
- Coordinate team participation in national and local patient meetings and events
- Coordinate and support patient programs, if applicable, to satisfy current patient educational needs
- Develop presentations on the group objectives and performance as needed, at least quarterly
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.
Basic Qualifications:
Doctorate degree AND 2 years of Sales/ Account Management OR direct patient care experience
OrMaster's degree AND 4 years of Sales/ Account Management OR direct patient care experience
OrBachelor's degree or AND 6 years of Sales/Account Management OR direct patient care experience
Preferred Qualifications:
- Bachelors degree required. MBA or advanced degree in a related field preferred.
- 10+ years of experience in pharma/biotech experience with a minimum of 5 years in recent orphan experience, preferably with ultra-rare patient populations.
- 5+ years of experienced in managed care, distribution or patient services/reimbursement.
- Excellent leadership, project management and problem-solving capabilities.
- Extensive knowledge of pharmaceutical reimbursement and managed care landscape, reimbursement processes, and specialty pharmacy operations.
- Experience working with multiple projects and managing multiple external vendors
- Must have strong planning, project management, communication, and organization skills. Ability to gather feedback and provide clear direction is essential. Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
- Requires approximately 50% travel, including some overnight and weekend commitments.
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.comIn any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadlineExternal/Internal postings:
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.