Regional Manager 2, Risk Control - Liberty Mutual

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Advance your career with Liberty Mutual Insurance - A Fortune 100 Company

We are searching for a Region Frontline Leader to join our Dedicated Client Division. This role is responsible for leading a team of highly technical consultants as they execute on the service plan for one of the largest transportation and logistics companies in the world. This includes implementing control strategies, services and programs in a manner consistent with our value proposition. Accountable for workforce management, outcome metrics, process improvement and creating an environment that fosters innovation. This is an exciting role leading a fast-paced innovative team that delivers a strong ROI to the clients Region and Corporate buyers.

Please Note: This position is eligible to be hired at different levels depending on experience.

Responsibilities:

• Leadership: Having the ability to collaborate, innovate, influence and inspire those around them to meet a common goal.  Drives quality of team engagement, including implementation of Service Strategies. Fosters internal Talent Mobility to build deeper talent pools that result in greater diversification of staff.
• Continuous Improvement: Having a growth mindset that allows for continuous improvement of work product and service delivery in a collaborative way that provides consistent innovation.  
• Relationship Building:  Ability to form and sustain relationships at all levels of customer organization and become a trusted influencer in order to impact business objectives.  
• Account Service: Work with the customer’s management stakeholders and employees to provide comprehensive, highly sophisticated consulting services to assist in meeting customer key performance indicators.  Including a deep understanding of customer operations and industry exposures in order to develop strategies to mitigate risk.  
• Execution: Ensures alignment between staff technical/consultative skills and service strategy needs as well as internal quality standards. Identifies skills gaps and builds strategies in collaboration with Technical Directors.
• Management: Recruits and maintains a high performing results-oriented staff. Decisively handles performance issues, complies with legal and corporate requirements and manages budgetary and HR considerations.
• Talent Strategy: Ensures staffing level and technical skills are appropriate to meet company goals. Recruits a high performing, results-oriented staff. Fosters internal Talent Mobility to build deeper talent feeder pools that result in greater diversification of staff.

Key Capabilities and Characteristics:

• Inquisitive thinking and problem-solving skills. Can leverage these skills to influence change. 
• Able to adapt to changing and competing priorities demonstrating resilience and flexibility.
• Demonstrates personal energy, stamina and discretionary effort.
• Works with a sense of urgency and handles setbacks/feedback with a growth mindset.
• Strong collaboration skills and commitment to continuous improvement.
• Ability to develop and maintain relationships with customers, peers, and industry contacts.
• Capacity to become trusted advisor and partner with the customer.
• Effective interpersonal, oral and written communication skills. 

Preferred Qualifications:

• Required: Bachelor's degree or equivalent.
• Required:  Minimum of 5 years of directly related consulting experience.
• Required:  Proven ability in advance level research, evaluation and analysis functions. 
• Required: Proven ability to consult with, form relationships and influence all levels of an organization.
• Required:  Demonstrated ability to effectively get work done through project teams, individuals and peers. Has demonstrated skills and results: in strategic and operational planning, leadership and relationship building, consulting and customer service, effective written and oral communication and operating results.  Preferred:  Master’s degree, designation(s) or certification(s):  CSP, ARM, CRM, CPCU, CIH, CPE, CIH, PE.

• Demonstrated leadership and growth mindset that inspires teams, drives accountability, and delivers outcomes to market partners
• Knowledge of Risk Control/Risk Engineering, insurance operations, and legal and regulatory requirements
• Advanced knowledge and application of risk control principles
• Variances in experience addressed and acquired through graduate degree in related field and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE
• Demonstrated ability to effectively get work done through front-line managers, project teams, individuals and peers
• Has demonstrated skills and results: in strategic and operational planning, leadership and relationship building, consulting and customer service, effective written and oral communication and operating results
• Other skills required include managerial courage, maintaining a diverse and inclusive work force, strategic mindset, business acumen and the ability to set direction, inspire/motivate, build relationships, work cross-functionally by engaging and motivating people, and respond effectively to varied and intense challenges
• Bachelor`s degree required
• Advanced degree preferred plus 7 to 10 years of related experience plus a minimum of 5 years progressively more responsible management positions with exposure to project planning, and customer relationship management

**This position may have in-office requirements depending on candidate location.**

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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