Regional Manager II (WA) - American Property Management

Regional Manager II | Bellevue, WA

About American Property Management

Founded in Bellevue, Washington in 1986, American Property Management stands proud as a family-owned leader in property management. With over three decades of dedicated service, our expertise shines in the realm of multifamily community management. We currently have 5,000+ units under management and strive to showcase excellence to our internal and external stakeholders.

To learn more about us: https://www.americanpropertymgmt.com/about-us

Position Overview 

• Schedule – Monday through Friday 7am to 4pm; opportunity to work virtually one day per week - Flexibility to work additional hours may be required to meet company/project needs.
• On-Site Requirement: This position requires physical presence at your job location/properties during the scheduled hours. Must be able to reliably commute or be planning to relocate before starting work.
• Portfolio Information – TBD (2-4 properties).
• Compensation Package–
  • $110,000 to $130,000 / Year*
  • Bonus Incentives include: Quarterly Bonuses 
  • Potential for reimbursement on moving expenses up to $2,500 for out of state applicants willing to relocate.
  • Competitive medical, dental, and vision benefits. Employer pays 85% of employee's premium.
  • 401k contribution opportunity with an annual company match.
  • Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
  • Paid vacation starting at three weeks and increasing with tenure.
  • 13 paid holidays, including 2 personal holidays of your choice.

* The above compensation is a range. Offers are made based on a candidate's experience and the geographical location of this position.

What We Offer

• Competitive starting wages (listed above).
• A company-wide commitment to diversity and inclusion.
• A positive work environment where employee's contributions are valued.
• A fun culture with team-building activities and events.
• Comprehensive training programs and development opportunities.

What We're Looking For

• 7+ years of experience in apartment property management in the last 10 years.
• 2+ years of experience in a Property Manager position or higher required.
• Ability to manage multiple properties, budgets, and deadlines simultaneously.
• Must be well-versed in Federal Fair Housing Laws, Landlord Tenant Laws, and ADA Laws.
• Customer service experience is required.
• LIHTC experience preferred.
• Onesite and Lead2Lease experience preferred.
• High school diploma or GED required, bachelor's degree in related field preferred.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Maintains a positive outlook and embraces a collaborative team approach.
• Shows responsibility and takes pride in their work.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Your Role

Leadership and Management

• Oversee daily operations of multiple properties within the designated area/region.
• Supervise and support property managers and staff, ensuring adherence to company policies.
• Assist Community Directors with hiring, discipline, and termination of employees.
• Train and supervise new and seasoned staff, focusing on the Operations Manual and company goals.
• Conduct timely evaluations and make staffing recommendations.
• Motivate and create a positive environment for all site staff.
• Maintain a positive working relationship with Community Directors, assisting in occupancy and administrative tasks.

Financial Management

• Develop, manage, and achieve budget goals for each property.
• Review monthly financials, budget goals, and variance reports with Community Directors.
• Approve YieldStar rates and over-budget items.
• Prepare and review annual budgets.
• Ensure adherence to company accounting procedures and timelines.

Operations and Maintenance

• Ensure properties are well-maintained and comply with health and safety regulations.
• Conduct regular property inspections and prepare reports.
• Ensure all amenities and safety features are functional.
• Oversee maintenance and repair activities.
• Supervise contractors, ensuring proper licensing and insurance.
• Ensure prompt response to maintenance requests.

Compliance and Reporting

• Maintain current knowledge of relevant laws and regulations; ensuring the property teams are trained and up to date on laws and regulations.
• Ensure documentation of ADA/Safety meetings and keep manuals current.
• Assist in resolving legal issues and reviewing incident reports.
• Monitor delinquency reports and submit plans.
• Report all accidents, emergencies, and compliance issues.
• Complete assigned reporting by due dates.
• Attend corporate training and quarterly meetings.

Marketing and Occupancy

• Market effectively to reach occupancy and income goals.
• Assist in meeting budget goals and addressing variances.
• Monitor unit turnover, market rates, occupancy, delinquency, concessions, and lease expirations.

*The responsibilities above are not all-inclusive.

Our Mission & Culture

At American Property Management, "We are committed to being the 'Best Asset Management Company in the West' by setting the industry standard in customer service and honoring our customers who rely on us for continued exemplary service year after year." To fulfill this mission, we prioritize respect, collaboration, integrity, and transparency. These core principles guide our interactions and decisions, creating a work environment where every voice is heard and valued.

We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency not only shapes the way we do business but also how we support and appreciate our dedicated team members. By nurturing these values and striving to exceed customer expectations, we create a stronger, more successful company where everyone has the opportunity to thrive.

Candidate Screening & Interview Process

All applicants who meet the qualifications for this position are encouraged to apply. Upon submission of your application, you may be invited to participate in a preliminary virtual interview with a member of our Human Resources team. Successful candidates will proceed to virtual and/or on-site interviews with the Hiring Manager(s).

Other requirements:

• Willingness to complete an online assessment test.
• Willingness to complete a 4-panel drug screening and background check upon hire.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER AND AFFIRMATIVE ACTION EMPLOYER

We are a proud Equal Opportunity Employer and are dedicated to fostering an inclusive workplace. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive. We encourage applicants of all races, colors, religions, genders, sexual orientations, gender identities or expressions, national origins, ages, disabilities, veteran status, and all other characteristics to apply. Our commitment to equality, respect, and inclusivity means we strive to reflect the communities we serve and welcome the unique contributions that come from diverse perspectives.