Regional Manager - PetVet Care Centers
Los Angeles, CA
About the Job
Veterinary Regional Manager
PetVet Care Centers is a Network of over 465 Specialty and General Practice Veterinary Hospitals across the nation. Each location is operated locally and supported globally. We appreciate the differences in each and every community and support the local traditions which have made our member hospitals so successful.
The right candidate will have a Multi-Unit Operational background in a Client or Customer facing Healthcare Services Organization: Veterinary, Human Medicine, Retail Medical (Eye Care, Rehabilitation etc.).
Overview
Regional Managers support the Hospital Administrators, Managers and Medical Directors to deliver quality care and meet their financial goals while creating a positive employee and client experience.
The Regional Manager is responsible for financial results in an area of Hospitals and Clinics generating $20 – $40MM in combined annual revenue.
We require a hands-on approach to finding the best local solutions for our Pets, Clients and Community
Key Responsibilities
- Achieving plan revenue and managing controllable costs
- Developing service focused Doctor / Client communication
- Staff development, engagement and retention
- Doctor retention and recruitment
- Regional acquisition onboarding support and facilitation
- Ability to travel 60% of the time
Tactical Focus
- Work with Hospital Managers and Medical Directors to develop behaviors which positively impact engagement, revenue and cost control
- Review scheduling efficiency with managers regularly to adapt to the needs of the business
- Ensure consistency and accuracy of pricing and inventory control
- Identify and prepare written plans for internal revenue building and marketing efforts
- Work with the Medical Directors to anticipate DVM needs and initiate recruitment
- Challenge and coach Managers to handle personnel issues and develop an accountability culture.
- Review facility, equipment and inventory needs and discuss at weekly or biweekly intervals
- Oversee and participate in practice management updates and training at all levels
Prior Experience
- Four-year college degree
- Hospital management or business degree a plus
- 2-5 years in Veterinary or Human Healthcare multi-unit management preferred.
- Capability to work efficiently in an unstructured, fast-paced environment
- Strong leadership ability
Benefits
We offer a range of great benefits including; Medical, Dental, Life, 401K , PTO, a deferred compensation plan, competitive salary, and bonuses. Apply online at www.petvetcareers.com.
PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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