Regional Member Advisor - TRUE Community Credit Union

Is sales, problem-solving, and exceptional customer service your jam? Then you might be just who we're looking for to join our team at TRUE Community Credit Union! We're on the hunt for a dedicated and enthusiastic Regional Member Advisor to support our members across our Washtenaw and Wayne County, MI locations. In this full-time role, you'll have the opportunity to build lasting relationships with our members, help them achieve their financial goals, and play a vital role in our community-focused mission. If you're passionate about making a difference and driven by achieving results in a dynamic, member-centered environment, we want to hear from you!

What's in it for you?

• A very competitive wage range, $17.36 - $19.00 depending on experience
• Premium pay included for traveling
• Twelve paid holidays a year
• You can accrue additional paid time off
• We offer health, vision, and dental insurance; long- and short-term disability; term life insurance; 401(k), a pension, and flexible spending accounts; paid vacation and sick time. Can you say gym membership reimbursement, tuition reimbursement, and interest free clothing loans? Yes, that's available too!

What are the schedules like?

• Monday - Friday our Regional Member Advisors start as early as 8:15 or stay as late as 5:30 (branches with drive thru lanes close at 5:30 and you could potentially be there a bit past 5:30)
• Saturday hours: Wait, you will have Saturdays off!!
• Your work location will rotate between our three branches in Saline/Ypsilanti and our three branches in Wayne County.

What does orientation and training look like?

• Paid orientation will be held at our branch at 1747 South Newburgh Road, Westland MI It will be the first 6 days of your employment.
• Training with an existing Member Advisor is expected to be at one of our branches in Wayne or Washtenaw County.

Who are we looking for?

• Someone who can learn to be part of our Member Advisor team
• Someone who loves people and problem solving
• Someone with sales and customer service experience
• Someone who is accurate and confidential (we are handling people's money, right!)
• Someone who is positive and professional (we want people to trust us)
• Someone who can handle stressful situations with a smile

What are some of the responsibilities of a Regional Member Advisor?

• Travels to various branch locations to fill in for absences
• Our Regional Member Advisors process all traditional teller transactions (for example, they process deposits and withdrawals for our members)
• In addition to teller responsibilities, Regional Member Advisors assist members with submitting loan applications
• They keep an eye out for fraudulent transactions
• Shares information about our products and services in order to benefit our members
• Uses a lot of technology, having multiple programs in use at one time
• Follows compliance regulations

What should you do next?

• Click on the Apply Now button and start your Regional Member Advisor It will only take a few minutes, but please be sure to include your resume - it helps us know who to reach out to!
• Then answer the phone when we call - you could be our next teammate!

TRUE Community Credit Union is TRUE to our members, our communities, and our teammates.

TRUE Community Credit Union is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by applicable law.