Regional Operations Manager - Imagen Dental Partners

Imagen Dental Partners is a community of the best players in the game. We surround the industry’s top dental experts with deep business expertise, resulting in the highest performing practices in the nation.  We are the home for the exceptional, technology driven dentist.  We strive for excellence in all that we do, supporting high achievers who embrace innovation. Founded by highly experienced industry experts we are expanding our footprint at tremendous speed.  As a fast-growing startup, we look for people hungry for growth, who get things done, and are energized by a high-intensity environment.   

We’re building a culture at Imagen where ‘A’ players can do their best work. Developing powerful leaders and world class culture that generate revolutionary results.  That’s why our top priority is creating an environment in which talented people excel, collaborate, and do the most influential work of their careers. We value new ideas, fresh perspectives, and unique voices. Every. Day. We lead. We forge our own path in the marketplace. No one’s been where we’re going. And that’s just how we like it. We strive to make the lives of everyone associated with our partner practices better. To bring a smile to every face. We create community — and inspire that community to become a movement. 

We are pioneering our own path to become Dentistry’s top player.  

We trust amazing people to do amazing things.  

Let’s grow together. 

This is a remote position prioritizing candidates based in Southern CA requiring 50% travel.

As Regional Manager of Operations you will be responsible for the operational and financial health of a collection of dental practices within a defined region. The role:

• Leads all non-clinical operations of the dental offices, including aiding managers in determining appropriate staffing, hiring top talent, and providing leadership to managers on both strategic and day-to-day operational matters.
• Implements best practices and systems that support the achievement of both profit and growth targets.
• Serve as a Primary Contact for the practice team members and provide day-to-day non-clinical operational support.
• Review performance report over multi offices to identify operational opportunities to build sustainable practice growth.
• Assess workforce planning, recruiting, and retention strategy to maintain optimum performance of each supported practice.
• Evaluate real-time analysis of data and implement high-level strategy to increase profitability. Monitor the P&L statements for each supported practice and develop effective ways to close the gaps between actual performance and company projections.
• Ability to analyze business reporting and create recommendations/actions to the attainment of yearly budgetary and contribution goals, prioritizing supported practice performance issues to ensure issues impacting Same Office Growth (SOG), revenue, and profitability (EBITDA) are addressed first.
• Provide coaching and consulting around industry-leading solutions, business and financial needs, clinical growth, execution, and implementation of key initiatives.
• Ability to quickly build rapport, trust, and credibility with team members.
• Build relationships between doctors and their teams by helping them build a culture of success and synergy that allows practices to focus on driving clinical and business excellence.
• Serve as a point of escalation for Office Managers.
• Mentor and coach Office Managers on operational excellence by providing coaching and training around DPMS.

• 5 years of experience in Dental Operations Roles in multi-site locations.
• Strong knowledge of Dental Software such as Dentrix, Eaglesoft, Open Dental, etc and able to adapt to new software.
• Strong technical expertise in Dental Practice Management Services
• Demonstrated creative problem-solving skills, Strong accounting, financial and operational knowledge.
• Excellent written and verbal communication skills are required.
• Must possess a strong desire to observe, teach, train and develop financial sustainability in the practices that they oversee.

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities.  Work location is flexible if approved by the Company except that we are unable to consider applicants from all states and the position may not be performed remotely from states such as California, Hawaii, Illinois, New York, Jersey City, NJ, and Washington D.C.

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws