Regional Operations Supervisor for HVAC/R at US AMR-Jones Lang LaSalle Americas, Inc.

What this job involves -

Direct and support the daily operations respective area(s) ensuring that a safe, efficient, and cost-effective delivery of services is provided to the client and building occupants. Provide direct support to field operations and are responsible for performance metric tracking and reporting. Work closely with additional Operations Manager to ensure consistency across regions and utilize specialized talents/skills to streamline projects/processes. Participate in the recruiting, interviewing, and onboarding of refrigeration technicians. Experience managing Union employees, a plus.

Your day to day:

• Operations
  • Communicate all owner / landlord processes to ensure full understanding by all engineers and contractors who perform work on the building's infrastructure and functions.
  • Identify and ensure execution of updates and implementation of policies, procedures and best practices.
  • Identify safety hazards, working closely with EH&S and account management team to incorporate the remediation of hazards, ensuring a safe environment for staff.
  • Refrigerant purchases & tracking
• Reporting
  • Responsible for information gathering for business reporting purposes.
  • Tracking SLA performance
  • Track work orders in Corrigo
  • Manage NTE in work orders
  • Manage Budget/Forecast
• People Management
  • Oversee the operation, staffing, performance and development of the refrigeration technical team and resources, including performance reviews, and compliance with policies, procedures and training.
  • Know and manage Union guidelines and employees.
  • Experience in oversight of large teams up to or above 20 technicians.
• Other
  • Any and all other duties and tasks assigned.

Sound like you? To apply you need:

• Years of relevant experience
  • Experience in oversight of large teams up to or above 20 technicians.
  • Seven (7) years of technical experience in building engineering with a strong background in technical aspects of packaged HVAC equipment repair, refrigeration, maintenance and overall system design and application 8+ y ears of experience

• Skills and knowledge
  • Proficient in Word, Excel and other Microsoft Office Suite programs
  • Strong organizational and management skills
  • Ability to multi-task and work both in a team and independently
  • Ability to function effectively in a dynamic work environment
  • Excellent interpersonal and supervisory skills; strong emphasis on customer service
  • Excellent business writing and verbal communications
  • Strong analytical ability
  • Detail oriented
  • Customer/client focuses and ability to accept and manage change

• Education/training
  • HS diploma or equivalent

• Certifications/Licenses
  • Candidate must possess valid Driver's License.
  • Universal EPA certification.