Regional Property Manager at The RMR Group

The Regional Property Manager is responsible for overseeing and managing the overall performance and profitability of a portfolio of residential community properties (4 properties) within a designated region including North Lauderale, Plantation, Royal Palm Beach and Ocoee Florida. The RPM is responsible for overseeing budget, expense management, and financial goals while consistently providing owners and residents with the highest quality of service and support possible.

• Develops and implements a marketing/operational plan to achieve or exceed occupancy and financial goals for each property.
• Monitors and reports on financial and operational aspects for each property to the Owners, Asset Management and Operations and takes corrective action when appropriate.
• Makes recommendations to Owners, Asset Management and Operations regarding capital improvements and operational matters.
• Must be attentive and advise on potential fee management opportunities that may exist in his/her markets.
• Implements company policies and procedures and monitors occupancy, expenses, and delinquencies at each property on a weekly basis.
• Conducts on-site inspections and approves invoices and service contracts.
• Determines rental rates and concessions based on market conditions.
• Reviews, submits, and presents annual budget for each property.
• Analyzes financial statements and provides variance reports to Owners monthly.
• Ensures that all on-site policies and procedures are being performed per company policy.
• Develops and/or reviews annual budgets including capital expenditures.
• Submits policy deviations and all legal matters of the property.
• Reviews and submits unbudgeted expenditures over $5000
• Hire, manage and leads staff who oversee property management operations.
• Coach and mentor members of the property management team, while ensuring managers are effective at managing people at every level the organization.
• Support managers through management development and supervisory programs.
• Ensure effective onboarding and training plans for all new hires.
• Hire and develop exceptional talent to meet current and future staffing needs.
• Fosters strong interdepartmental relationships and collaborates with other departments such as Asset Management, Accounting, and the People team.

• Bachelors degree
• Fluent in Spanish and English
• CPM or CAPS designation preferred
• 10+ years related experience in multifamily property management
• Experience working for a REIT preferred.
• Current supervisory experience must include oversight of multiple direct reports
• Ability to effectively analyze financial statements and budgets
• Ability to work in a fast-paced, collaborative, and results driven environment
• Exceptional organizational skills and verbal and written communication
• Track record of being highly responsive to tenants and maintaining exceptional tenant satisfaction
• Excellent, analytical, critical thinking and decision-making capabilities
• Effective and nimble problem-solving capability
• Ability to build collaborative, productive teams both with internal and external groups
• Ability to interact effectively with Owners, Residents, and Staff
• Ability to define problems, collect data, establish facts, and draw valid recommendations and conclusions
• Ability to professionally and promptly respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

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The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration is strengthened by over 1,100 real estate professionals in more than 30 offices nationwide who manage over $41 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a “Top Place to Work”, by the Environmental Protection Agency (EPA) as an “ENERGY STAR Partner of the Year” and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR’s mission is to create long term value for our clients by managing their investments and assets “like we own it” – an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn, on Instagram @thermrgroup and on Twitter @The_RMR_Group.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.