Regional Sales Manager - FranPartners

The Regional Sales Manager plays a pivotal role within our organization, embodying the company culture and serving as the face of our window cleaning services in the community. The RSM is responsible for a wide range of duties, including team leadership and management, client communication, sales, job scheduling, and ensuring the highest standards of service quality and customer satisfaction.

Key Responsibilities

• Grow sales pipeline through community networking and self-generation.
• Timely follow up on leads, set appointments, estimate jobs and close sales.
• Act as the steward of the company culture, promoting quality and an exceptional customer experience.
• Handle all direct client communications via phone, text, and email, ensuring prompt and clear responses.
• Manage job scheduling and maintain a strong understanding of job locations for efficient routing.
• Send out quotes and accompany potential clients on property inspections.
• Build and maintain relationships with homeowners, restaurant managers, and local businesses.
• Conduct follow-ups with clients post-service to ensure satisfaction and address any concerns.
• Carry merchandise kits, including towels, hats, socks, shoe booties, and thank you cards for touch-ups and gifts.
• Ensure safety compliance in van operations.
• Oversee inventory management, including soap, towels, and equipment.
• Handle training, employee development, and labor scheduling.  

Skills and Qualifications

• Excellent communication skills, with an emphasis on quick and clear responses.
• Strong commitment to exceptional customer service and responsiveness.
• Ability to manage multiple tasks efficiently, with strong attention to detail.
• Demonstrated servant leadership abilities and experience in managing a team.
• Strong problem-solving skills and the ability to handle client concerns effectively.

Additional Requirements

• The RSM is required to wear the company uniform at all times while representing the company.
• Ability to adapt to changing schedules and job demands.
• Active involvement in the local community to promote the company's services.

Compensation

$75,000 - $85,000 (base commission)

This role is essential to our company’s success, ensuring that we deliver outstanding service and maintain a strong presence in the community. If you are a dedicated and dynamic professional with a passion for excellence, we encourage you to apply.

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