Regional Vice President - Portland - Frontier Senior Living
Portland, OR
About the Job
About Us:
Frontier Senior Living is a leader in providing high-quality care and service to seniors in communities across the U.S. We are committed to innovation, resident independence, and delivering exceptional service. We are seeking an experienced and strategic Regional Vice President (RVP) to oversee the day-to-day operations of multiple senior living communities within Oregon, Washington, and Idaho, ensuring compliance with regulations, resident satisfaction, and financial success.
Position Overview:
The RVP will play a pivotal role in aligning community operations with corporate goals. Leading a team of Executive Directors and department managers, offering hands-on support, strategic guidance, and mentorship to optimize the resident experience, occupancy, and financial performance. Fostering a collaborative and results-driven culture while managing compliance with all relevant federal, state, and local regulations.
Key Responsibilities:
- Leadership & Support: Serve as a trusted leader and mentor to Executive Directors and department heads, offering training and guidance to improve operational outcomes.
- Budgeting & Financial Management: Oversee the development and implementation of operating and capital budgets, staffing plans, and marketing initiatives. Monitor income, expenses, and occupancy goals to ensure each community meets or exceeds financial targets.
- Compliance & Quality Control: Ensure strict adherence to all state, local, and federal regulations. Regularly visit communities to assess operations and ensure compliance with established standards, including the proper use of Frontier's systems such as Five Focus Points and Spark programs.
- Staff Management: Recruit, hire, and manage Executive Directors, conducting regular performance evaluations and implementing professional development plans. Work closely with Human Resources to address employee relations, and ensure payroll and timekeeping compliance.
- Operational Excellence: Implement company processes to track and improve the quality of care, dining services, building maintenance, and resident satisfaction. Work with the corporate team to create and adjust policies to enhance the overall operation.
- Occupancy Development: Actively participate in the development and execution of marketing plans to drive occupancy rates. Collaborate with marketing teams to create promotional campaigns, build local partnerships, and host events that engage prospective residents and their families.
- Communication & Reporting: Provide regular reports to executive leadership, documenting community visits, goals, and operational challenges. Communicate the needs of your region to ensure alignment with corporate strategy.
- Resident & Family Relations: Respond to resident and family concerns promptly, addressing complaints and creating action plans to resolve issues.
Qualifications:
- Education: Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred.
- Experience: 5+ years in senior living or healthcare administration, with a minimum of 3 years in a multi-site management role. Extensive experience in managing multiple senior living or long-term care facilities is highly desirable.
- Licensing: Licensed as an Administrator in at least Oregon or Washington (both preferred).
- Proven leadership and team-building skills with a history of managing cross-functional teams.
- Comprehensive knowledge of regulatory compliance, personnel management, and operational best practices.
- Strong financial acumen, with experience in budgeting, forecasting, and cost control.
- Exceptional communication, problem-solving, and conflict resolution skills.
- Ability to travel heavily (up to 4 days per week) to visit communities in your region.
What We Offer:
- Competitive Compensation & Benefits: Includes health, dental, and vision insurance, retirement plans, and performance bonuses.
- Impact: Make a difference by leading and shaping the future of multiple communities, ensuring that residents receive the highest standard of care.
Travel Requirements:
The role involves significant travel, with visits to one to three communities per week (up to four days of travel per week).
Why Frontier Management?
We are a company that values integrity, compassion, and a dedication to excellence. As part of our leadership team, you’ll have the opportunity to work closely with the executive team to implement cutting-edge programs like the TEAM Rewards and Frontier Advantage Network, designed to elevate resident care and community success. Frontier’s commitment to innovation and teamwork ensures that we continue to set the standard in senior living.
Join Us:
If you’re a results-driven leader with a passion for senior living, we invite you to apply for this exciting opportunity. Help us create a brighter future for our residents while developing your career within a growing, supportive company.