Registered Nurse - Care Manager at South Seminole Hospital - Orlando Health

Department: SSH Care Mangement

Status: Full - Time / 40 hrs a week / M - F

**MUST WORK ONE WEEKEND A MONTH**

**MUST WORK ONE MAJOR AND ONE MINOR HOLIDAY**

Schedule: First Shift

Title: Registered Nurse, Care Manager

ORLANDO HEALTH SOUTH SEMINOLE HOSPITAL
Located in Longwood, Florida, Orlando Health South Seminole Hospital is a comprehensive medical, surgical and behavioral health facility with 126 acute-care beds and 80 inpatient behavioral health beds. Orlando Health South Seminole has a 30-bed ER, surgical department, endoscopy center and diagnostic cardiac catheterization laboratory. It also provides a full range of outpatient services, including diagnostic and interventional radiology, nuclear medicine, laboratory, surgery, MRI, psychotherapy services and hyperbaric oxygen therapy for wound care. Orlando Health South Seminole is proudly recognized among the nation’s “Best Regional Hospitals” by U.S. News & World Report, “Great Community Hospitals” by Becker’s Healthcare and “Best Places to Work” by Modern Healthcare, named for four consecutive years.

Orlando Health South Seminole is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

ORLANDO HEALTH LAKE MARY HOSPITAL GRAND OPENING JANUARY 11TH, 2025

Orlando Health Lake Mary Hospital, opening in January 2025, is where advanced medical care meets compassionate service. Housed in a six-story building, our state-of-the-art facility features 180 beds with the ability to expand up to 240 beds. We are designed to provide comprehensive healthcare solutions, from emergency services and surgical care to specialized treatments.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Top Reasons to Choose Orlando Health - South Seminole Hospital:

• South Seminole Hospital is Nationally Recognized for the BEST Places to Work!
• Benefits Package that begins on day one (Full-Time & Part-Time only).
• Flexible Schedules
• Tuition Reimbursement up to $5,000 a year.

Position Summary:

Promotes and facilitates effective management of hospital resources from admission to discharge, collaborating with the assigned clinical team to identify patient most likely to benefit from care coordination services to include assessing patients’ risk factors and the need for care coordination, clinical utilization management and the transition to the next appropriate level of care.

•Initially and concurrently assesses all patients within assigned population to include, but not limited to:
  o Accurate medical necessity screening and submission for Physician Advisor review
  o Care coordination that includes admitting diagnosis/ medical history, current treatments, age, payment source,        resources, support systems, anticipated needs, expected length of stay, appropriate level of service, special/ personal needs, and other relevant information.
  o Assignment of initial DRG to determine GMLOS, while concurrently monitoring and managing LOS and transition planning
as appropriate through assessment and reassessment and the application of InterQual guidelines.
  o Leading and facilitating multi-disciplinary patient care conferences
  o Managing concurrent disputes
  o Making appropriate referrals to other departments
  o Identifying and referring complex patients to Social Work Services
  o Communicating with patients and families about the plan of care
  o Leading and facilitating Complex Case Review
  o Identification and documentation of potentially avoidable days
  o Identification and reporting over and underutilization

• Ensures compliance with all regulatory standards including Federal, State, Local and Joint Commission with review requirements for Managed Contracts, Medicare, Medicaid, and Campus related to admission and continued stay approval.

• Adheres to Utilization Management Plan.

• Integrates National standards for care management scope of services including:

  o Utilization Management supporting medical necessity and denial prevention
  o Transition Management promoting appropriate length of stay, readmission prevention and patient satisfaction
  o Care Coordination by demonstrating throughput efficiency while assuring care is the right sequence and appropriate level
of care.
  o Education provided to physicians, patients, families, and caregivers.

• Communicates appropriately and timely with the interdisciplinary team and third-party payers.

• Prioritizes activities in assigned areas to focus on high risk, high cost, and problem prone areas.

• Develops, collaborative relationships with patient business, nursing, physicians, and patient/family to facilitate efficient movement through the continuum of care.

• Monitors and evaluates data, fiscal outcomes, and other relevant information to develop and implement strategies for improvement.

• Forwards identified quality and/or risk issues appropriately.

• Maintains positive relationships with outside/onsite reviewers and other payer representatives.

• Identifies cultural, socio-economic, religious, and other factors that may impact treatment.

• Involves patient’s family in the development of the treatment plan as appropriate while explaining procedures, therapies, systems treatment plans, and discharge plans in age/developmental/educational specific terms to patient/family.

• Reviews patient’s discharge plan at multidisciplinary meetings and/or staffing to facilitate communication with other healthcare team members.

• Prioritizes workload to manage multiple priorities while using problem-solving skills to meet goals.

• Enhances professional growth by participating in educational programs, current literature and/or workshops.

• Possesses excellent interpersonal skills and ability to work in a team environment.

• Respects the rights and privacy of others and holds staff member information in strict confidence.

• Maintains regular attendance and complies with time and attendance policy and procedures.

• Adheres to Orlando Health’s policies and procedures, Mission, Vision and Values statement and Code of Conduct.

• Enhances professional growth by participating in educational programs, current literature and/or workshops.

Education/Training
• Graduate of an approved school of nursing.

Licensure/Certification
• Maintains current Florida RN license and BLS/Healthcare Provider certification are required.
• BLS/Healthcare Provider Certification within 90 days of hire.
• Handle with Care (HWC) Certification required for Behavioral Health Unit.

Experience
Three (3) years of experience in chronic disease management, care management, care coordination, utilization management, or acute clinical care