Registered Veterinary Technician - Shiloh Animal Hospital

Shiloh Animal Hospital has an opportunity for a full or part time Registered Veterinary Technician to join our team - willing to consider any level of experience!

Location: 1005 Lichtin Blvd, Morrisville NC, 27560

Shift Details: Full time (30+ hours a week) We are open Monday - Friday 7:30am - 6:30pm, Saturday 8am - 12pm, and closed on Sunday. Rotational Saturdays required.

Compensation: $18 - $24

Shiloh Animal Hospital is an innovative, full-service animal hospital located in Morrisville, NC. Our veterinarians are dedicated to providing the best care for our clients by combining modern conventional medicine with traditional Eastern medicine and tailoring them to the individual needs of each dog or cat. We believe in treating the whole pet, focusing on the prevention of disease and the maintenance of health and wellness.

Job Summary:

This person will start the doctor’s appointments, educate clients, restrain pets during the doctor’s exam, complete patient invoices, care for hospitalized patients, and perform any number of other tasks that may present themselves on a given day. This position is diverse and ever changing according to the priority of the moment. We need to have a firm belief in the quality of care we provide and to communicate this sense of assurance to our clients. And this employee will need to show emotional intelligence in all aspects of their role. The Veterinary Assistant also provides medical care to patients as allowed in the veterinary practice act. 

Shiloh Animal Hospital can provide a unique opportunity for the right applicant. Our team enjoys working together to help the practice grow and flourish. We take pride in having an awesome working atmosphere and culture. We focus on Fear Free and Low Stress Handling techniques that appeal to anxious pets and their owners. If you are interested in working hard in all aspects of a veterinary hospital and enjoying all the benefits of a successful practice and great team, please apply.

Essential Functions:

The following duties and responsibilities generally reflect the expectations of this job but are not intended to be all inclusive. The essential functions include the most significant tasks and are the essence of why the role exists; removing an essential duty would fundamentally alter the role.

• Maintain and uphold Core Values and Mission Statement of MVP.
• Provide guidance to the support staff to assure that the shift flows well.
• Mentor team members for career advancement and personal development towards goals.
• Provide input to the hospital manager for 360-degree employee performance evaluations.
• Provide patient care under the supervision and direction of a DVM.
• Maintain excellent client communication.
• Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information.
• Review medical records, estimates or discharge instructions with clients.
• Answer client’s inquiries about basic animal care questions and routine procedures; handle client’s medical questions with confidence and direct to veterinarians when appropriate.

Additional Functions:

• Provide client care for scheduling appointments, taking payments, and checking in clients.
• Answer the phones in a courteous and informative way.
• Provide feedback and changes to the training program.
• Take part in jobs shadows or working interviews as necessary.
• Take part in training as necessary.
• Participate in any special cleaning duties.
• Perform clinic upkeep as directed.
• Perform equipment maintenance as directed.
• Delegate additional cleaning duties as necessary during slow times in the absence of a supervisor.
• Identify areas or items needing additional attention.
• Performs other related duties as assigned.

Required Knowledge, Skills and Abilities:

• Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills.
• Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast-paced environment.
• Ability to stay calm and efficient during a medical crisis.
• Ability to give SQ, IM and IV injections.
• Knowledge of usage, dosage, and common side-effects for commonly used prescription drugs and ability to readily explain them to the clients.
• Knowledge of the common anesthesia and recovery states and ability to alert veterinarians when symptoms change or when concerns arise with hospitalized patients.
• Ability to properly extubate, monitor temperature and recover a patient from anesthesia.
• The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• The employee must be confident around pets.

Required Education and Experience:

• High School Diploma or equivalent required.
• State Department of Regulation Licensing required.
• 1+ Years of Veterinary industry experience required.

Physical Requirements:

• The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds and over 50 pounds with a coworker.
• The employee must be able to endure sitting, standing and walking on hard floor surfaces for extended periods of time.
• The employee must possess sufficient ambulatory skills to perform duties while in hospital environment.
• The employee must be able to work in noisy work conditions with sounds from animals and equipment that can be moderately high.
• The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances.
• The employee must possess the ability to hear verbal instructions, client discourse and veterinary patients. The employee must have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment.

Travel required: Minimal travel required, possibly for vendor visits and associate education.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to benefits@mvetpartners.com and let us know the nature of your request and your contact information.

Mission Veterinary Partners (MVP) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to creating an inclusive environment for all team members.