Registrar, Admitting - White Plains Hospital

At White Plains Hospital, you have an opportunity to work side-by-side with some of the most talented people in the world.

We have been widely recognized for our exceptional culture, world-class physicians, Magnet-designated nurses and passionate employees who make a real difference in our community. With tremendous growth opportunities, great benefits, and flexible work schedules, it is no wonder why we are consistently recognized as a Great Place To Work.

Position Summary:

Process all inpatient ambulatory surgery and private ambulatory registration, which includes interviewing the incoming patient or his/her representative to obtain pertinent demographic and insurance data and obtaining required signatures.

Essential Functions and Responsibilities Include the Following:

1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.

2. Responsible for generating patient charts, ID bracelets, obtaining pertinent signatures, coordinating patient charts to include physician orders, medical consent and to direct patients to an appropriate ancillary department for testing.

3. Integrate the use of Davincian for insurance eligibility, copays and correcting registration errors at the time of registration

4. Responsible for checking inpatient and ambulatory patient's valuables with the cashier and having the patient sign the Valuable

Policy Release form which should be included in the patient folder.

5. Distribute a "Patients Guide" which includes' Patients Bill of Rights, Health Care Proxy and Medicare Notices.

6. Responsible for using the language interpreter for patients' preferred language is other than English.

7. Process patient pre-admission for all elective patients either by telephone or when patient arrives for pre –op testing.

8. Responsible for informing patients about their responsibilities at the time of pre-registration.

9. Responsible for entering ordered tests into Order Communication system to ensure that the ancillary departments receive appropriate testing orders through the computer system.

10. Ensures that the patient chart is completed in a comprehensive, accurate manner, giving attention to proper chart alignment.

11. Responsible for setting up patients charts for the following day.

12. Responsible for auditing patients' charts for JACHO compliance.

13. Prepares inpatient, Ambulatory/Endoscopy daily list printed from the OR scheduling system.

14. Responsible for credit card verification and POS collection.

15. Responsible for completing the pre-certification process on the weekends for those insurance carriers mandating the completion of the process on the weekend.

16. Responsible for escorting patients to the Ambulatory Surgery unit.

17. Responsible for Press Ganey patient satisfaction

18. Performs all other related duties as assigned

Education & Experience Requirements

• High School Graduate Diploma required

• Abel to type 45 wpm

• Previous hospital experience preferred

• Ability to use basic office equipment and knowledge of CTR computer terminals a plus

• Medical terminology required.

Core Competencies

Ability to cooperate with others

Must be able to communicate and converse with patients and write in the English language.

Effectively communicate with internal and external customers

Integrity to handle the confidential aspects of work

Retains composure under stress

Physical/Mental Demands/Requirements & Work Environment

• Ability to remain in a stationary position 50% of the time

• Must be able to move around inside the office to access charts, physicians' order and patients' charts from the printer.

• Must be able to constantly move from Admitting to ATC, Radiology and Ambulatory unit to escort patients for their test/ procedure.

• Must be able to communicate with patients when they come in for a test or procedure and able to communicate with patients who have questions about their bills /financial obligations. Must be able to convey and exchange accurate information

• Must be able to recognize patients when they arrive at the reception area and greet patients

• Must be able to inspect patients' charts for accuracy.

• Must be able to transport patients in a wheelchair from Admitting to the Ambulatory Unit.

• Must be able to Observe a Tele Tracking monitor for extended period of time

• Must be able to constantly operate a computer, scanner and credit card machine.

• May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) database and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc. (Standard for all Job Descriptions)

Primary Population Served

Check the appropriate box(s) below:

Neonatal (birth – 28 days) Patients with exceptional communication needs

Infant (29 days – less than 1 year) Patients with developmental delays

Pediatric (1 – 12 years) Patients at end of life

Adolescent (13 – 17 years) Patients under isolation precautions

Adult (18 – 64 years) Patients with cultural needs

Geriatric (> 65 years) All populations

Bariatric Patients with weight related comorbidities. Non-patient care population

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

$53,851.20-$80,782.07

PI253916767