Registration Clerk-Knox Co - Appalachian Regional Healthcare, Inc.

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.

• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.

• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.

• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.

• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.

• Prepares all necessary records relating to admission, payment, and discharge of patient.

• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.

• May assist patients in and out of vehicles.

• Operates various office equipment.

• Performs cashier duties; e.g. receipts of payment and issuance of receipts.

• Performs other related duties as assigned.

Education

• High School Diploma or GED equivalent

Minimum Work Experience

• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities

Required Skills, Knowledge, and Abilities

• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine,       medifax machine and communications system

• Must have knowledge of medical terminology ICD-10 and CPT codes as pertains to billing