Registration Representative - Outpatient Rehab Services - Foundation Health, LLC
Fairbanks, AK
About the Job
Overview
Are you a detail-oriented professional with a passion for helping others navigate their healthcare journey? We are looking for a dedicated Registration Representative to join our Rehab Services team. In this crucial role, you will be the first point of contact for patients, ensuring a smooth and efficient registration process while providing exceptional customer service. You will manage patient intake, verify insurance information, and assist with scheduling appointments, all while working closely with healthcare providers to facilitate top-notch care. If you thrive in a fast-paced environment and are committed to making a positive impact on patients' rehabilitation experiences, we encourage you to apply and become an integral part of our compassionate team.
Pay & Benefits:
- Compensation: $20 to $30.34 hourly wage based on experience and education
- Additional Pay: Shift Differential, Annual Increases, Paid Time Off
- Benefits: medical, vision, dental, 401k with employer match
- Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
- Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)
- Schedule:Full-time, 40 hours per week, 5x8 hour day shifts
This position greets patients and families, conducts patient registration, and obtains financial reimbursement and applicable insurance information for all patients accessing service at FHP medical facilities. Reviews all account information to optimize collection efforts and system recording events. Expedites reimbursement, ensures compliance, and resolves issues as they arise to promote point of service decisions. Performs financial counseling when appropriate. Explains and obtains signatures on registration materials and legal forms, such as Consent for Healthcare Services, Financial Agreement, Advance Directive, Hospital Grievance policy. Collects and releases patient valuables in accordance with Administrative Policies. As a Registration Rep II, this individual provides advanced expertise and is able to support and work in different areas of the department.
About Fairbanks Memorial Hospital
Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.
Responsibilities
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
Qualifications
High school diploma/GED or equivalent working knowledge.Requires skills normally acquired over two (2) or more years of medical office work. Requires previous experience in hospital registration and/or prior authorizations. Must possess the ability to function independently, and must possess knowledge and abilities to float within two or more areas of the hospital system. Requires demonstrated knowledge of medical terminology and a broad understanding of all common insurance and payor types and authorization requirements. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.As is typical in this industry, variable shifts and hours, and on-call duties may be required.PREFERRED QUALIFICATIONSWork experience with the FHP's systems and processes is preferred. Notary license and experience preferred.Additional related education and/or experience preferred.
Foundation Health Partners is an EEO/AAP employer; qqualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
