Registration Specialist: This 0.0FTE/Per-diem position is scheduled to work 8-HR variable shifts as needed and is UFCW represented.
Compensation: Non-exempt, $18.70/HR-$30.19/HR
Benefits:
Mason Health provides these benefits for per-diem employees:
- Mental Health & Wellness resources
- Employee Assistance Program
- Paid Sick Leave
Job Summary:
The Registration Specialist coordinates services for patient registration including: greeting patients, collecting demographic data and insurance information, collecting co-pays and communicating with other departments. Provides a “Patients First” experience and supports a positive workplace by maintaining an upbeat and professional work environment while completing all assigned tasks in a timely and accurate manner.
Job Specific Duties & Responsibilities:
Greets patients and other visitors in a polite, prompt and helpful manner. Responds to requests and provides assistance including any necessary information, instructions, or directions.Registers new and established patients by completing the initial entry of all patient information into the hospital/clinic computer systems. Updates patient insurance information and demographics, collects and records co-payments, provides necessary forms for completion, obtains required signatures, and communicates the appropriate information.Answers phones in a pleasant manner, assists with callers’ needs in an appropriate and timely manner.Completes tasks in accordance with department standards for quality, accuracy and timeliness.Demonstrates respect for patients, families and co-workers, regardless of gender, race, socioeconomic status, etc., as evidenced by courteous service to all.Coordinates work activities and services within the team and with other departments.Follows work procedures, policies, and regulations; actively participates in quality and process improvement activities, development/training activities, and staff meetings.Maintains work and waiting areas in a clean and orderly condition.Other duties as assigned.
Required Education and Experience:
High school diploma or equivalent.Two (2) years of customer service and clerical experience.Patient registration and/or health care experience preferred.PI250711657
Source : Mason Health
