Rehab Billing Associate - Synchrony Health Services

Careers close to home and your heart 

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. 

Are you compassionately committed to customer service? If so, we would like to hear from you!

Synchrony Pharmacy, a subsidiary of Trilogy Health Services LLC, is seeking a Rehab Billing Associate.

We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.

Job Summary
We are seeking a skilled Rehab Billing Associate with experience using NetHealth or similar electronic
medical record (EMR) systems. The ideal candidate will be responsible for accurately and efficiently
processing billing transactions related to rehabilitation services. This position requires attention to detail,
strong organizational skills, and the ability to work effectively in a fast-paced environment.

Roles and Responsibilities

• Utilize NetHealth or similar EMR system to review and verify patient demographic and insurance
information.
• Process billing transactions for rehabilitation services, including but not limited to physical
therapy, occupational therapy, and speech therapy.
• Generate and submit insurance claims accurately and in a timely manner.
• Monitor claim statuses and follow up on unpaid or denied claims.
• Resolve billing discrepancies and address any issues related to rejected claims.
• Collaborate with healthcare providers, patients, and insurance companies to ensure accurate
billing and reimbursement.
• Maintain confidentiality of patient information and adhere to HIPAA guidelines.
• Assist with administrative tasks as needed, including data entry and record keeping.
• Stay up-to-date on changes in healthcare billing regulations and coding guidelines.
• Provide excellent customer service to patients and other stakeholders.
• Other duties as assigned.

Qualifications
Education: High School / GED
Experience: 1-3 years

Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during
working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written
communication with co-workers, supervisors, residents, family members, visitors, vendors, and all
business associates outside of the health campus.