Rehabilitation Technician - Wheaton - Duly Health and Care

Position Highlights: 

Department: Physical and Occupational Therapy

Location: Wheaton, IL

Hours: Full-Time. 40 hours per week. Must be willing to work two evenings until 7:00pm.

Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations.  We see and support the remarkable in every person within and beyond the walls of our work.

Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!

Holistic benefits designed to help our team members flourish in all aspects of their lives, including: 

Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.

$5,250 Tuition Reimbursement per year. 

40 hours paid volunteer time off. 

A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact

12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 

401(k) Match

Profit-sharing program 

Are you ready to challenge the expected to deliver the extraordinary?

The Rehabilitation Technician maintains and supports the clinic environment in a manner conducive to delivering safe, efficient, and quality patient care.  Under the direction of the PT and OT providers or Chiropractors, and reporting to the Duly clinic manager, the Rehabilitation Technician will provide patient care, support, and guidance.  The successful candidate will play a role in helping to maintain high patient satisfaction as well as high therapist productivity.  The Rehabilitation Technician must have the ability to work effectively in both independent and team environments; to be organized with attention to detail; possess diplomacy and strong interpersonal skills; and can problem solve and think creatively.  The Rehabilitation Technician will perform all job duties as allowed within the Illinois Physical Therapy Practice Act, the Illinois Occupational Therapy Practice Act,  or the Illinois Medical Practice Act, and the Code of Ethics of the APTA, the Occupational Therapy Code of Ethics and Ethics Standards, or the American Chiropractic Association Code of Ethics.

The Journeys and Adventures that Await

• Patient care, support, and guidance
• Execute plans of care under guidance of PT/OT/Chiropractic providers.
• Proper set up and adjustment of exercise equipment.
• Assist with set up and delivery of modalities (e.g., electrical stimulation, ultrasound, hot/cold packs, etc.)
• Utilize appropriate educational techniques including demonstration and cueing to ensure patient understanding of exercises.
• Monitor patient safety and response to exercise intensity.
• Discuss patient performance with PT/OT provider.

• Clinic flow 
• Monitor patient arrivals to department.
• Start patients on time for scheduled appointments/keep patients apprised of any clinician delays.
• Maintain cleanliness of clinic, including waiting areas, exam rooms, and all equipment.
• Order all supplies to keep clinic stocked, under direction from Manager.

• Front end tasks 
• Perform necessary front-end tasks including but not limited to check-in, co-pay/financial responsibility collection, answering phones, and scheduling future appointments.
• Communicate via chat with PT/OT and Chiropractic referral team regarding patient insurance benefits.
• Schedule management for clinicians (i.e., patient confirmation calls, rescheduling patients as needed).

The Experiences You Bring

• CPR certification required (certification offered through Duly Health and Care)
• High School Diploma
• Knowledge of common medical terminology and abbreviations.
• Understand principles, as well as contraindications/precautions in the use of therapy modalities.
• Can identify proper patient set-up on each piece of equipment with the ability to adjust.
• Identify planes of movement and demonstrate proper exercise positioning.
• Team-oriented.
• Attention to detail and follow-through.
• Problem solving, lateral thinking and reasoning skills.
• Communication skills.