Relief Clerk - South Shore Line

Position Summary:  This is an entry level union represented position that provides on-call clerical support to the administration, finance and accounting (including purchasing), transportation, mechanical, and engineering departments.  The work includes ticket sales, paper to electronic file conversion, storehouse tasks, passenger communication services, and other clerical or administrative duties as may be assigned.

Schedule:  This is a relief job. The days assigned are on-call and irregular.  While NICTD attempts to schedule assignments as far in advance as possible, applicants must be able to work on extremely short notice.  Some work is required on weekends and holidays.  There could be periods of time when no work is assigned as well as periods of time when work is required on seven (7) or more consecutive days.  In the rare event that a clerk is assigned to work in locations other than Michigan City, they may drive at their own expense (parking provided) or ride the train at no cost on a supplied pass.  Commutation time is not reimbursed. If free travel on NICTD trains to/from assignments is not practicable, the candidate must have a reliable automobile for commuting to/from work assignments.

Work assignment times can start as early as 5 a.m. and end as late as 11 p.m.  The normal shift is eight (8) hours, but applicants must be available to work a sixteen (16) hour shift if necessary.  Mandatory overtime is possible in certain situations.

Position Requirements:   The following skills are required to be considered for the assignment: 

• High school degree. Certificates, associate, or bachelor’s degrees are preferred but not required.  Microsoft Excel and Word experience required.  Guest service experience preferred but not required. NICTD will train the successful applicant in the tasks required in the various assignments. 
• Must be able to type a minimum of forty (40) words per minute in a standardized keyboarding examination administered by the District.
• Valid driver license with acceptable driving record.  Reliable transportation to/from work assignments within Illinois and Indiana.
• Ability to work varied days, hours, and shifts on short notice. Available for unplanned overtime and emergency call outs.
• Good interpersonal skills when interacting with supervisors, fellow employees, and passengers.  Flexible about unexpected changes in work assignments or priorities. 
• Pass a post-offer physical examination, including drug and alcohol tests.
• Must be able to fulfill the position’s essential functions, with or without reasonable accommodations. Hired applicants are also subject to on-duty drug and alcohol testing per NICTD policy.
• As this work involves entrustment with public funds and operation of company vehicles, all offers are subject to satisfactory post-offer driving, credit, and criminal record evaluations.    

Environmental Conditions:  Work is primarily indoors. Levels of activity vary from moderate to intense.  Stressful situations may occur. 

Salary and Benefits:  Rate varies by work performed. Applicants start at 75% of full hourly rate for job performed increasing 5% per year until eligible for full hourly rate.  Full hourly rates vary between $23.30-$26.57 depending on the assignment.  Excellent health benefit plan when working seven or more days in a calendar month.  As the junior person on the seniority roster, the applicant may be assigned to a position with fixed hours and work location if any posted position goes unfilled.

How to Apply:  Fill out the applications and submit a written resume outlining education, training, experience, and work history. A cover letter outlining the reasons why you are interested and why you believe you are best qualified is encouraged but not required.

Apply early for best chance at consideration; the District reserves the option to close this position at any time.

Contact Joseph Cieniawski, Director of Human Resources & Labor Relations, at (219) 874-4221, ext. 268, if you have questions about this opportunity or notice.

NICTD is an Equal Opportunity Employer

NICTD is an Equal Opportunity/Affirmative Action Employer. We strive to have a workforce that reflects the community we serve. It is our policy to fill vacant positions with qualified candidates without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class, assuming the individual can perform the essential functions of the job with or without reasonable accommodations.

NICTD’s complete EEO Policy Statement is available upon request to the District’s EEO Officer, Ms. Laura Harrington, at (219) 874-4221, ext 219; e-mail: laura.harrington@nictd.com.

Applicant Note: This application form is intended for use in evaluating your qualifications for employment. It is not an employment contract. Please answer all questions completely and to the best of your ability. False or misleading statements are grounds for refusal or termination of employment and benefits.

Applicants are considered without regard to race, color, religion, national origin, gender, age, disability, marital status, veteran status, sexual orientation, citizenship, or any other characteristic protected by law in all employment decisions.

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