Remote Bilingual Customer Service Representative at TEKsystems
Dallas, TX 75201
About the Job
Description:
The Remote Customer Service Representative, works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. In this position you represent one our leading healthcare clients assisting members with their insurance related needs. Examples include: Inquiries regarding benefits, eligibility, appeals, grievances and troubleshooting medical devices. All while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally. (Military veterans are encouraged to apply.)
Skills:
bilingual, customer service, call center, Help desk, healthcare industry, healthcare
Top Skills Details:
bilingual, customer service, call center
Additional Skills & Qualifications:
Must be able to Hardwire (Can't work off WIFI)
Pass drug test and BG check
Minimum 6 months customer service experience
Verifiable High School diploma or GED
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.