REMOTE Customer Service / Member Services Representatives - PrideStaff

REMOTE Customer Service Reps -- Central and Mountain Time ONLY --  
AL, AR, IA, ID, IL, KS, LA, MN, MT, MS, MO, ND, NE, NM, NV, OR, SD, UT, TX, WI, WY

Come join our client, the corporate headquarters for an innovative and progressive healthcare company. Our client has been recognized as a "Great Place to Work" since 2018! If you are seeking a career opportunity with a growing company -- and live in the above-mentioned areas to work remotely -- this could be the one for you!  

In this  direct-hire, remote customer service representative role, you will support a growing team. The CSR will respond professionally to inbound service requests from patients as well as physicians.  Must be able to provide accurate information and timely follow-through to requests requiring extensive research and response.  

The successful healthcare CSR candidate will be able to work in a fast-paced, structured environment, with established standards, guidelines and procedures. Must have excellent verbal and written communication skills, with the ability to maintain composure and patience while speaking with patients and physicians. 

Hours: This role requires the ability to work 40 hours, with potential for overtime as needed. Flexibility to work varied schedules during initial training is required. 

Regular work schedule will be Monday - Friday, PLUS full benefits on the first of the month following 30 days of employment, 401K, PTO, annual bonus and MORE!

  Required Skills:

• Must possess strong communication skills and be articulate and concise.  Speaks clearly, using appropriate grammar and word choice. 
• Displays professional telephone etiquette and ability to use advanced phone systems.  While not required, foreign language fluency is a plus. 
• Ability to establish priorities, work independently and manage objectives with little supervision.
• Types with speed and accuracy, familiarity/working knowledge of Microsoft Office Suite (mastery not needed) and modern office procedures.
• Prior experience with various call center solutions a plus.

Education/Experience/Knowledge:     

Associate's degree (A. A.) or equivalent from two-year college or technical school; and at least one year of prior customer services experience.  Equivalent combination of education and prior experience where two years’ experience equals one year of schooling may be used for education requirement.  

Why PrideStaff?

PrideStaff wants you to succeed, and we offer the support you need along the way!

Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network employers across the country. Our recruiters will help guide you with career tools and resources. We are pleased to offer a comprehensive benefits package to our field associates that provides peace of mind as you live and work. 

Work with a staffing firm that works for you! PrideStaff can offer you a wide range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers.

What Field Associates Say:

“They don’t make you pay to search for jobs, they are searching for you"

"PrideStaff was able to find what job fit me"

“Without them I wouldn’t have the position I have now"

Work with the best; apply today!

Compensation / Pay Rate (Up to): $19.50 - $19.50 Per Hour