Remote Customer Service Representative - Staffmark Investment, LLC
Cincinnati, OH
About the Job
Do you have at least three years of customer service/call center experience and are seeking new remote employment out of Blue Ash, OH? Staffmark is hiring an experienced Customer Service Representative for a reputable grocery and pharmaceutical chain. We have multiple shifts available to meet your work-life balance needs. If you are lacking the career advancement opportunities you have been working for and are ready to try something new, apply today for this exciting temp-to-hire opportunity!
Schedule: 1st and 2nd shift + 1 weekend day.
Pay: $16/hr.
Training Hours: 8:00am - 4:30pm, Monday - Friday for 2 weeks onsite then position turns remote.
Customer Service Representative daily tasks:
Address patient inquiries through Company Health Connect phone line.
Utilize Pharmacy applications and vendor platforms for data entry and patient care optimization.
Protect customer information in compliance with HIPAA and pharmacy laws.
Ensure accuracy and a customer-first approach in all tasks.
Resolve complex customer situations professionally, aiming for first contact resolution.
Collaborate with patients, pharmacies, providers, and insurers to provide comprehensive care.
Maintain flexibility to work weekends, evenings, and holidays.
Qualifications: 3-4 years of customer service/call center experience, intermediate Microsoft Office skills, excellent communication skills, and strong attention to detail.
Employee Benefits: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, and so much more!
Take the next step and hit the 'Apply Now' button to connect with us. We look forward to hearing from you!
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Staffmark
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodat
Schedule: 1st and 2nd shift + 1 weekend day.
Pay: $16/hr.
Training Hours: 8:00am - 4:30pm, Monday - Friday for 2 weeks onsite then position turns remote.
Customer Service Representative daily tasks:
Address patient inquiries through Company Health Connect phone line.
Utilize Pharmacy applications and vendor platforms for data entry and patient care optimization.
Protect customer information in compliance with HIPAA and pharmacy laws.
Ensure accuracy and a customer-first approach in all tasks.
Resolve complex customer situations professionally, aiming for first contact resolution.
Collaborate with patients, pharmacies, providers, and insurers to provide comprehensive care.
Maintain flexibility to work weekends, evenings, and holidays.
Qualifications: 3-4 years of customer service/call center experience, intermediate Microsoft Office skills, excellent communication skills, and strong attention to detail.
Employee Benefits: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, and so much more!
Take the next step and hit the 'Apply Now' button to connect with us. We look forward to hearing from you!
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Staffmark
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodat
Source : Staffmark Investment, LLC