Remote Performance Engineer- Dynatrace - CirrusLabs

We are seeking an individual with extensive experienced and skilled in Performance Testing and Performance Engineering that can provide technical leadership and serve as a subject-matter-expert in different areas of monitoring: Log Analytics, Application Performance Monitoring (APM) and Infrastructure monitoring with Cloud platforms. The person must have extensive hands-on experience with the monitoring tools Dynatrace, Splunk, and other monitoring tools such as Azure Monitor, Google Cloud Monitoring, App Dynamics. You will be responsible for leading the development of strategies, engineering concepts, automated workflows, and the implementation of operational aspects to delivering modern application monitoring solutions for the organization. You will give guidance on the best practice, when working with the application developers, and product owners in communicating, and execute the operations and functions of monitoring applications such as Mulesoft, Siebel, EDI-Bizlink, SAP Commerce Cloud and other industry standard enterprise applications. You will work with customers, determine their needs and find monitoring solutions that meet their expectations.

KEY RESPONSIBILITIES:

• Lead Performance Engineering and Testing of Web and Client/Server based and Cloud platform applications using Dynatrace APM Monitoring tool.

• Must have a strong understanding of application performance management and the use of Dynatrace SaaS.

• You must be experienced working with Azure, Google cloud Platform (GCP) and other Cloud infrastructure.

• You will be responsible for collaborating with management, and application developer teams to identify requirements and specifications for application performance monitoring.

• You will need to have knowledge of terraform, puppet and other IAC tools to help automate the building of certain cloud Infrastructure and other tasks.

• Know how to work with Dynatrace Grail to analyze logs, metrics, and events that correlate with traces that help to reveal the issues.

• Responsible for leading the development of strategies, engineering concepts, automated workflows, and the implementation of operational aspects to delivering modern application monitoring solutions for the organization.

• Configure Dynatrace to integrate with Open-Telemetry to capture logs for Cloud applications.

• Configure custom dashboards, Notebooks, workflow and other new features in Dynatrace to detect performance issues before they are noticed by application end users.

• Monitor production applications for performance issues and assist in troubleshooting the application. Create and produce ad hoc reports.

• Provide guidance, informal training and recommendations regarding use of the Dynatrace APM tool for integrating with other applications to analyze performance.

• Interact with various stakeholders that includes Infrastructure teams, Application & Development teams to understand their monitoring, performance and analytics requirements and build diagrams for delivering solutions.

• Develop scripts for automation using PowerShell, Python, and other script languages.

• Assist in performance tuning and monitoring of system tiers in various applications.

• Provide documentation detailing results of analysis, monitoring, and recommendations

• Participates in special projects and performs other duties as required.

SPECIFIC KNOWLEDGE & SKILLS:

• 5+ years of related industry experience with Dynatrace -Application Performance monitoring (APM), custom dashboards, Log Analytics, Cloud monitoring, Infrastructure monitoring using Dynatrace and Splunk.

• Work with Dynatrace and Open-Telemetry for log analysis.

• 3 + years with other Application Performance monitoring (APM) tools such as Azure Monitor, Google Cloud Monitoring (was Stackdriver monitoring), AppDynamics, New Relic, and other tools.

• Strong problem-solving skills with technical troubleshooting ability.

• Knowledge of PowerShell, Python, and other scripting language

• Knowledge of Mulesoft Anypoint Platform.

• Good oral and writing communication skills.

• Basic knowledge of SQL a plus.

• Knowledge of Jira a plus

• Bachelor's degree in Computer Science, Information Systems or equivalent experience required.

• Experience/knowledge administering application servers, web servers, and databases (Tomcat, WebSphere, Nginx, Microsoft IIS, Oracle, MySQL, etc.)

GENERAL SKILLS & COMPETENCIES:

Excellent understanding of industry practices
Strong proficiency with tools, systems, and procedures
Excellent planning/organizational skills and techniques
Excellent independent decision making, analysis and problem solving skills
Outstanding verbal and written communication skills
Excellent presentation and public speaking skills
Excellent interpersonal skills
Excellent conflict resolution skills and ability to deliver difficult messages
Ability to build partnerships at all levels within the company
Good negotiating skills
Resolve complex issues in effective ways
Project management, consultative skills and ability to manage a budget
Specialist in multiple technical and/or business skills
Ability to cultivate and develop lasting internal and external customer relations

WORK EXPERIENCE:

Typically 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent preferred. May hold two or more industry certifications.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.