Remote Sr. ServiceNow Software Engineer - Masco Corporation
Norfolk, VA
About the Job
Job Description
Insight Global is looking for a Remote ServiceNow Software Engineer for a large healthcare company. This candidate will review CMDB health Dashboard 3 days a week to address duplicates through the CMDB Duplicate Remediation Tool. Any stale CIs should go through the discovery troubleshooting process. Review Required/Recommended attributes and develop a worklog to address gaps.
Meet with individual application SMEs and help populate service mapping questionnaire for each application and each instance of the application.
Review list of agents - update out of date agents and troubleshoot agents with errors.
Review the VMware discovery jobs - review errors, troubleshoot credentials/access.
Data Dictionary - fill out data dictionary pages for managed CI classes.
Configuration Management Plan (CMP)
Fill out a skeleton outline for each critical entry, working with CMB (configuration management board does not change management board). Follow up with stakeholders on the CMB with their promised entries into the CMP.
Potential curate ideas/incidents/problems/questions for what needs to come through CMDB Lead vs. what she can handle
Duplicative deployment work - minor CMDB customizations (custom attributes, attribute lists/entries), skeleton service creation (name, owner, entry point, other settings) to prep for mapping.
Pay range between 50-85 hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
-5 years as a software engineer
-CMBD experience
-ServiceNow experience
-data mapping
-working with stakeholders null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Insight Global is looking for a Remote ServiceNow Software Engineer for a large healthcare company. This candidate will review CMDB health Dashboard 3 days a week to address duplicates through the CMDB Duplicate Remediation Tool. Any stale CIs should go through the discovery troubleshooting process. Review Required/Recommended attributes and develop a worklog to address gaps.
Meet with individual application SMEs and help populate service mapping questionnaire for each application and each instance of the application.
Review list of agents - update out of date agents and troubleshoot agents with errors.
Review the VMware discovery jobs - review errors, troubleshoot credentials/access.
Data Dictionary - fill out data dictionary pages for managed CI classes.
Configuration Management Plan (CMP)
Fill out a skeleton outline for each critical entry, working with CMB (configuration management board does not change management board). Follow up with stakeholders on the CMB with their promised entries into the CMP.
Potential curate ideas/incidents/problems/questions for what needs to come through CMDB Lead vs. what she can handle
Duplicative deployment work - minor CMDB customizations (custom attributes, attribute lists/entries), skeleton service creation (name, owner, entry point, other settings) to prep for mapping.
Pay range between 50-85 hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
-5 years as a software engineer
-CMBD experience
-ServiceNow experience
-data mapping
-working with stakeholders null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Source : Masco Corporation