Renewals Sales Specialist - ADOBE INC.
LEHI, UT
About the Job
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
The Renewals Sales Specialist for the High Tech industry vertical is responsible for renewing, up-selling,and closing license contracts for assigned accounts. Handle the entire renewals process for accounts, understand customer requirements, guide them through the renewal cycle, negotiate and issue proposals, forecast renewal opportunities, track purchase orders, and close renewals on time.Utilize internal systems to accurately manage client renewal information, status, and reports to accurately forecast contract renewals.
The Renewals Sales Specialistrequirescombining solutionexpertise, business strategy, and top-tier service to maximize platform value and solution adoption within the customer base. You will workclosely with relevant internal departmentsincludingAccount Executives and Directors, Product Specialists, Support Teams, Consultants, Contracting, Finance, and Legalto buildawareness and influencefortimelyand successful renewals andexpansion. In addition,youwill engage directly with customers to propose the value proposition ofAdobe's solutions, support business requirements, and overcome objections to ensure the success of upcoming renewals.
What You'll Do
*
Manage a pipeline of customer contracts coming up for renewals
*
Build relationships with customers toassistin the contract andrenewalprocess
*
Develop deepexpertiseand understanding of Adobe's Digital Experience subscription to drive positive renewals
*
Research customer contracts andpurchasinghistory in Adobe's various systems to createtimelyandaccurateproposals for renewals
*
When retention risks are detected, collaborate with Sales,Support team,and management to propose recovery plans
What you need to succeed
*
Minimum of 3 years experience working in sales or working in related positions involved in the sales process
*
Excellent interpersonal skills and the ability to handle professionalinteractions
*
Ability to respond quickly to multiple ad hoc requests while meeting customerexpectations
*
Strong written and verbal communication skills; specific experience with remote teams
*
Data driven, results driven, and strong presenting skills
*
Ability to work under strict procedures,timelinesand compliance
*
Disciplined at prioritizing, organizing, and executing
*
Good team player to collaborate with other specialization roles
*
Strong problem-solving skills withhigh attentionto detail
Preferred Qualifications
*
Understanding the sales cycle and solution selling process into Strategic Accounts is helpful, but not required
*
Excellent executive-level communication skills (oral, written, presentation) with the ability to explain contractualconcepts
*
Understanding of Adobe Experience Cloud technologies
*
Ability to use financial/quantitative data in decision making and recommendations
*
Analytical reasoning, creativity, conceptual ability, critical thinking, and judgment... For full info follow application link.
Adobe is an equal opportunity employer. We welcome and encourage divers
ity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
The Renewals Sales Specialist for the High Tech industry vertical is responsible for renewing, up-selling,and closing license contracts for assigned accounts. Handle the entire renewals process for accounts, understand customer requirements, guide them through the renewal cycle, negotiate and issue proposals, forecast renewal opportunities, track purchase orders, and close renewals on time.Utilize internal systems to accurately manage client renewal information, status, and reports to accurately forecast contract renewals.
The Renewals Sales Specialistrequirescombining solutionexpertise, business strategy, and top-tier service to maximize platform value and solution adoption within the customer base. You will workclosely with relevant internal departmentsincludingAccount Executives and Directors, Product Specialists, Support Teams, Consultants, Contracting, Finance, and Legalto buildawareness and influencefortimelyand successful renewals andexpansion. In addition,youwill engage directly with customers to propose the value proposition ofAdobe's solutions, support business requirements, and overcome objections to ensure the success of upcoming renewals.
What You'll Do
*
Manage a pipeline of customer contracts coming up for renewals
*
Build relationships with customers toassistin the contract andrenewalprocess
*
Develop deepexpertiseand understanding of Adobe's Digital Experience subscription to drive positive renewals
*
Research customer contracts andpurchasinghistory in Adobe's various systems to createtimelyandaccurateproposals for renewals
*
When retention risks are detected, collaborate with Sales,Support team,and management to propose recovery plans
What you need to succeed
*
Minimum of 3 years experience working in sales or working in related positions involved in the sales process
*
Excellent interpersonal skills and the ability to handle professionalinteractions
*
Ability to respond quickly to multiple ad hoc requests while meeting customerexpectations
*
Strong written and verbal communication skills; specific experience with remote teams
*
Data driven, results driven, and strong presenting skills
*
Ability to work under strict procedures,timelinesand compliance
*
Disciplined at prioritizing, organizing, and executing
*
Good team player to collaborate with other specialization roles
*
Strong problem-solving skills withhigh attentionto detail
Preferred Qualifications
*
Understanding the sales cycle and solution selling process into Strategic Accounts is helpful, but not required
*
Excellent executive-level communication skills (oral, written, presentation) with the ability to explain contractualconcepts
*
Understanding of Adobe Experience Cloud technologies
*
Ability to use financial/quantitative data in decision making and recommendations
*
Analytical reasoning, creativity, conceptual ability, critical thinking, and judgment... For full info follow application link.
Adobe is an equal opportunity employer. We welcome and encourage divers
ity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
Source : ADOBE INC.
