Rent Collection Specialist - Tandym

Position: Rent Collection Specialist
Location: NYC (Travel across 5 boroughs required)

Key Responsibilities:

• Review tenant accounts to assess past-due balances and collaborate with legal, finance, and program staff on collections
• Assist tenants with HRA-Public Assistance and other rental resources
• Maintain tenant records and update the EHR database
• Represent tenants at HRA administrative hearings
• Provide financial literacy guidance and entitlements training

Qualifications:

• Experience with HRA benefits (e.g., Rent Arrear One-Shot Deals)
• Proficient in Microsoft Office and ACCESS HRA
• Strong communication and multitasking skills