RENTAL COORDINATOR - Carter Machinery Company, Inc
Baltimore, MD
About the Job
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C
is hiring a Rental Coordinator in Baltimore, Maryland
The Rental Coordinator is responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment and performing general administrative tasks in support of the Rental team
This role is critical to the day to day execution of the rental business in order to reach acceptable sales and profit levels
Seeking candidates with a high school diploma or equivalent, required Experience in the equipment rental industry and knowledge of equipment applications, preferred
Demonstrated results in a customer service role
Requirements for the Rental Coordinator position include: Self-starter able to work in a fast-paced environment with limited supervision
Exceptional customer satisfaction skills and the ability to build solid relationships required
Must have excellent written, verbal and telephone communication skills
Technical aptitude is a must
Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals
Understand and practice effective sales techniques
Must possess ability to calculate figures and amounts such as discounts and interest
Computer skills are required, including Microsoft products and other applications as needed; able to learn Caterpillar's "Dealer Business System" (DBS) and related rental software programs
Must be able to work additional hours to meet customer and business demands
Must be able to multitask, have good organizational skills and ability to prioritize tasks with competing demands
Must be able to work in a high volume, fast-paced environment
Promote a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Physical requirements must be met for the Rental Coordinator job, including the ability sit or stand for prolonged periods of time
Able to lift, carry and maneuver items up to 20 pounds
This job description is not intended to be all-inclusive
Additional duties may be assigned
Competitive Compensation and Benefits: Health, dental and vision insurance
Paid time off
401(k), $0.75 to $1.25 match up to 6%
Life and disability insurance
In-house training instructors/programs
Tuition reimbursement
Employee referral bonus program
Discounts: cellular phone service, computers, tooling, cars and trucks
Carter Machinery Co., Inc
is an EEO/AA Employer
All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply
Carter Machinery is a drug-free workplace.
is hiring a Rental Coordinator in Baltimore, Maryland
The Rental Coordinator is responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment and performing general administrative tasks in support of the Rental team
This role is critical to the day to day execution of the rental business in order to reach acceptable sales and profit levels
Seeking candidates with a high school diploma or equivalent, required Experience in the equipment rental industry and knowledge of equipment applications, preferred
Demonstrated results in a customer service role
Requirements for the Rental Coordinator position include: Self-starter able to work in a fast-paced environment with limited supervision
Exceptional customer satisfaction skills and the ability to build solid relationships required
Must have excellent written, verbal and telephone communication skills
Technical aptitude is a must
Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals
Understand and practice effective sales techniques
Must possess ability to calculate figures and amounts such as discounts and interest
Computer skills are required, including Microsoft products and other applications as needed; able to learn Caterpillar's "Dealer Business System" (DBS) and related rental software programs
Must be able to work additional hours to meet customer and business demands
Must be able to multitask, have good organizational skills and ability to prioritize tasks with competing demands
Must be able to work in a high volume, fast-paced environment
Promote a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Physical requirements must be met for the Rental Coordinator job, including the ability sit or stand for prolonged periods of time
Able to lift, carry and maneuver items up to 20 pounds
This job description is not intended to be all-inclusive
Additional duties may be assigned
Competitive Compensation and Benefits: Health, dental and vision insurance
Paid time off
401(k), $0.75 to $1.25 match up to 6%
Life and disability insurance
In-house training instructors/programs
Tuition reimbursement
Employee referral bonus program
Discounts: cellular phone service, computers, tooling, cars and trucks
Carter Machinery Co., Inc
is an EEO/AA Employer
All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply
Carter Machinery is a drug-free workplace.
Source : Carter Machinery Company, Inc