Rental Sales Specialist I at Carolina CAT
Braselton, GA
About the Job
Find Your Career With LiftOne
We’re a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.
LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country’s supply chain and enabling critical goods to be delivered to homes and businesses
We’re a privately held company, and pair our scale with a strong foundation in our culture and values
This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.
We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day
We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential
We offer great benefits, competitive salaries and opportunities for advancement to all our employees.
Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company
Learn more about what it means to become a team member with LiftOne.
Essential Functions
Service Existing Customer Accounts
Begin to learn the equipment via training documents provided by Rental Manager
Proactively generate interest at existing customers that historically had need for assets being returned
Expand Rental Customer Base
Cold-call prospective rental customers
Generate interest with dormant rental customers
Growing revenue via strategic decision making.
Following pricing matrices and enforcing discounting rules
Rental Documentation Creation
Respond to customer and internal rental equipment related inquiries, questions and requests.
Responsible for assisting collections department with accounts receivables, maintaining target DSO
Issuing PO’s and oversight to accounts payables
Facilitate all facets of HYG fleet program
Create rental contracts in SAP and ensuring that rental contract information and paperwork is accurate and complete.
Communicate and coordinate rental equipment delivery and pickup to the appropriate site transportation coordinators.
Ensure that complete and accurate equipment delivery and pickup documentation is received from the transportation service provider, processed in the system, filed appropriately within 24 hours of delivery or pickup.
Utilize Business Intelligence & SAP reports to drive rental metrics
Review and process the initial, periodic and final billing on rental contracts.
Maintain rental paperwork and documentation to satisfactory audit standards.
Ensure that rental contract files are up to date, organized, complete and accurately maintained.
Update and maintain the rental equipment master file records in the system.
Work with customers as well as fellow employees in order to meet customer’s needs.
Overtime/check in/check out, OT, damage recovery
Other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed below are representative of the knowledge, skill, and/or ability required
Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.
Education and/or Experience
Bachelor’s degree from accredited university is preferred or two years’ or more of sales experience and/or training.
Previous experience working in a fast-paced environment, preferably in a service-oriented industry.
Strong customer service and communication skills.
Proven inside sales experience
Track record of over-achieving quota
Strong phone presence and experience dialing dozens of calls per day
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Ability to communicate the “Value Added” concept to customers at all levels.
Highly organized
Computer Skills
Proficient in the use of Microsoft Office (Word, Excel, Outlook and PowerPoint)
Desire and ability to learn and utilize auxiliary systems such as Salesforce, SAP and ServiceMax.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Workplace Requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear
The employee is frequently required to sit
The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment
The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration
The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock
The noise level in some work environments is occasionally loud.
We are an Equal Opportunity Employer
We require all employees to treat all our employees and candidates as equals
All personnel actions are conducted in the spirit of equal employment
We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.
#LiftOne
We’re a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.
LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country’s supply chain and enabling critical goods to be delivered to homes and businesses
We’re a privately held company, and pair our scale with a strong foundation in our culture and values
This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.
We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day
We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential
We offer great benefits, competitive salaries and opportunities for advancement to all our employees.
Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company
Learn more about what it means to become a team member with LiftOne.
Essential Functions
Service Existing Customer Accounts
Begin to learn the equipment via training documents provided by Rental Manager
Proactively generate interest at existing customers that historically had need for assets being returned
Expand Rental Customer Base
Cold-call prospective rental customers
Generate interest with dormant rental customers
Growing revenue via strategic decision making.
Following pricing matrices and enforcing discounting rules
Rental Documentation Creation
Respond to customer and internal rental equipment related inquiries, questions and requests.
Responsible for assisting collections department with accounts receivables, maintaining target DSO
Issuing PO’s and oversight to accounts payables
Facilitate all facets of HYG fleet program
Create rental contracts in SAP and ensuring that rental contract information and paperwork is accurate and complete.
Communicate and coordinate rental equipment delivery and pickup to the appropriate site transportation coordinators.
Ensure that complete and accurate equipment delivery and pickup documentation is received from the transportation service provider, processed in the system, filed appropriately within 24 hours of delivery or pickup.
Utilize Business Intelligence & SAP reports to drive rental metrics
Review and process the initial, periodic and final billing on rental contracts.
Maintain rental paperwork and documentation to satisfactory audit standards.
Ensure that rental contract files are up to date, organized, complete and accurately maintained.
Update and maintain the rental equipment master file records in the system.
Work with customers as well as fellow employees in order to meet customer’s needs.
Overtime/check in/check out, OT, damage recovery
Other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed below are representative of the knowledge, skill, and/or ability required
Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.
Education and/or Experience
Bachelor’s degree from accredited university is preferred or two years’ or more of sales experience and/or training.
Previous experience working in a fast-paced environment, preferably in a service-oriented industry.
Strong customer service and communication skills.
Proven inside sales experience
Track record of over-achieving quota
Strong phone presence and experience dialing dozens of calls per day
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Ability to communicate the “Value Added” concept to customers at all levels.
Highly organized
Computer Skills
Proficient in the use of Microsoft Office (Word, Excel, Outlook and PowerPoint)
Desire and ability to learn and utilize auxiliary systems such as Salesforce, SAP and ServiceMax.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Workplace Requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear
The employee is frequently required to sit
The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment
The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration
The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock
The noise level in some work environments is occasionally loud.
We are an Equal Opportunity Employer
We require all employees to treat all our employees and candidates as equals
All personnel actions are conducted in the spirit of equal employment
We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.
#LiftOne