Repair service associate - Ageatia Technology Consultancy Services
Buffalo Grove, IL
About the Job
RESPONSIBILITIES:
- Works on all printer repairs including mobile/handheld printers, to large size printers.
- Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.
- Services customer product, including reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections.
- Records work performed in the form of symptom codes and parts replacement reasons.
- Learns and follows basic work instructions for functional assignments according to productivity and quality standards.
- Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.
- Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors.
- High school education or equivalent vocational qualification.
- Complies with all required safety practices, and regulations. Maintains a safe work environment.
- Ability to work in a team and independently.
- Strong attention to detail and ability to follow instructions and written processes.
- Adapts quickly and assists in the creation of solutions.
- Learns policies and procedures, and applies them in routine activities.
- Lifting up-to 50LBS.
- Bending, Scooping and Standing for long periods of time.
- Good attendance and Attitude.
- Basic computer skills.
Source : Ageatia Technology Consultancy Services