Repair Services Associate - Ageatia Global Solutions
Buffalo Grove, IL
About the Job
RESPONSIBILITIES
- Details are dependent on duties assigned but in general consist of the following:
- Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.
- Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections on mobile computer devices & scanners.
- Records work performed in the form of symptom codes and parts replacement reasons on computer.
- Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards.
- Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.
- High School Diploma or equivalent vocational qualification or 1+ years' experience working in a manufacturing environment.
- Some computer & mechanical skills needed.
- Complies with all required safety practices, and regulations. Maintains a safe work environment
- Ability to work in a team and independently
- Strong attention to detail and ability to follow instruction and written processes
- Bending, Scooping and Standing for long periods of time
- Good attendance and Attitude
- Ability to use basic math
- Basic computer skills
Source : Ageatia Global Solutions