Repair Services Associate, I - Zebra Technologies

Remote Work: No



Overview:


At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.





Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.





You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.





Let’s create tomorrow together.





Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.


Responsibilities:


• Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final

inspections.

• Records work performed in the form of symptom codes and parts replacement reasons.

• Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity

and quality standards.

• Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.

• Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors.

• Learns policies and procedures, and applies them to routine activities.

• Complies with all required safety practices and regulations.


Qualifications:


• High School Diploma or GED preferred but not required.


• Able to work in a team environment.


• Good communication and interpersonal skills.


• Able to follow and understand work instructions.


• Requires full knowledge of own area of functional responsibilities


• Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.): Safety glasses required.


• Remaining in a stationary position, often standing or sitting for prolonged periods.

• Stooping, kneeling, bending, crouching, reaching, pushing/pulling.

• Moving about to accomplish tasks or moving from one worksite to another.

• Adjusting or moving objects up to 50 pounds in all directions.

• Communicating with others to exchange information.

• Repeating motions that may include the wrists, hands and/or fingers.

• Operating machinery and/or power tools.

• Assessing the accuracy, neatness and thoroughness of the work assigned.


• Medium work that includes moving objects up to 50 pounds.





Come join the herd!





Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition – our front-line workers have an average 7-year tenure!



+ Healthcare, Dental & Vision, Tuition Reimbursement


+ 401k with Company Match


+ Annual Cash Incentive Opportunity


+ 20 Days Starting PTO


+ 2 Floating Holidays and Paid Volunteer Time Off


+ Annual Shoe Allowance and free Company Apparel



Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com .





Know Your Rights:


https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf





Cono zc a sus Derechos:


https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf





We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.





Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.





To all recruitment agencies: Zebra does not accept agency resumes. Please do not forward resumes to Zebra employees or any other team members. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees.




Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.





Salary: USD 15.00 Hourly



Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.




To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.