Repair Services Associate I at US Tech Solutions, Inc.

Duration: 9 Months Contract

Job Description:

· Evening 2nd Shift - 3:45PM - 12:15 AM

· Must have experience with repair, soldering, assembly experience with basic computer skills.

Requirements:

· Complies with all required safety practices, and regulations. Maintains a safe work environment.

· Ability to work in a team and independently.

· Strong attention to detail and ability to follow instructions and written processes.

· Adapts quickly and assists in the creation of solutions.

· Learns policies and procedures and applies them in routine activities.

· Bending, Scooping and Standing for long periods of time.

· Good attendance and Attitude.

Responsibilities:

· Works on all printer repairs – including mobile/handheld printers, to large size printers.

· Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.

· Records work performed in the form of symptom codes and parts replacement reasons.

· Learns and follows basic work instructions for functional assignments according to productivity and quality standards.

· Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.

Experience:

· Services customer product, including reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections

· Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors.

Skills:

· Repair and assembly

· Soldering

· Basic computer skills

Education:

· High school education or equivalent vocational qualification