Repair Technician - Enerpac Tool Group

ENERPAC TOOL GROUP - Who we are?

Enerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers in more than 25 countries. The Company's businesses are global leaders in high pressure hydraulic tools, controlled force products and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Enerpac Tool Group trades on the NYSE under the symbol "EPAC".

Our vision is to be our customer's preferred partner through relentless innovation of industrial tools and services that help them safely and reliably tackle their toughest jobs around the world.

For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/ .

Summary - basic function of the role

The primary function of this position is the service and certification/calibration of torque multipliers, hydraulic wrenches and hydraulic pumps for customer orders. Major responsibilities of this position include disassembly, trouble-shooting, assembly, test, and package of the tools received. The products are usually standardized as to design and function, and methods applied are generally prescribed or standardized. Other specific items may include, but not be limited to requesting replacement parts from suppliers/planner, scheduling of product flow and positively influence the Lean efforts throughout the organization.

Shift: Monday - Thursday; 5:00 am - 3:00 pm

Job Duties and Responsibilities

• Order management responsibilities include reviewing customer paperwork for accuracy and type of work requested, creating a folder to collect repair order documents and to provide a quote for the cost of repair/calibration to the Inside Sales Rep.
• Calibration-Certification of Accuracy Testing duty includes performing and documenting the actual testing/calibration of product on specialized testing equipment. Products are tested to loads as high as 83,000 ft-lbs of torque. Responsibilities also include observation of test equipment to ensure that it is properly maintained and calibrated.
• Repair of tools responsibility includes disassembling, inspect, troubleshoot, replacement of parts, and reassemble tool checking for proper operation. Knowledge required for this function includes basic understanding of gear trains, mechanical systems, and electrical circuits. Occasional use of an electrical multi-meter is required.
• Do cleaning, fitting, filing, tapping, reaming, blending, polishing and aligning to ensure free action of movable parts and operating requirements.
• Work from drawings, blueprints and specifications.
• Use precision measuring instruments, gauging devices and perform various quality inspection type procedures to include dimensional verification and non-destructive testing.

• Self-directed
• Inspires and motivates others around them
• Encourages and facilitates change
• Possesses the ability to clarify complex situations
• Promotes diversity of ideas
• Able to manage multiple priorities with a bias towards action and speed
• Searches for solutions, drives continuous improvement and constantly raises the bar to stretch own and others' levels of achievement
• Customer focused
• Constantly displays integrity and respect
• Bases decisions on fact and adopts a disciplined approach
• Actively engages in discussions and openly supports team decisions

• Education Requirements : High school diploma or general education degree (GED). Certification in the areas of Assembly, Calibration-Conformance testing and Order Management is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Ability to read interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups or customers or employees of organization.
  • Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk hear. The employee is occasionally required to stand, walk and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific visions abilities required by this job include close vision, color vision, depth perception and the ability to adjust focus.
  • Basic computer skills include knowledge of Microsoft Windows, Outlook, Excel, Word and the applicable functions of the company business system.

Experience Requirements : Technical background preferred

Physical Demands

Employee may have to lift documents/work materials up to 30 pounds in weight. Employee may have to lift tools up to 50 pounds in weight. Employee will have to be able to walk/climb to a variety of primary work locations, including traveling by air/auto to remote sites. This can include occasional ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. Employee will need to move about to accomplish tasks or move from one worksite to another. Employee will need to operate machinery and/or power tools, motor vehicles, and heavy equipment. Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations. Employee will need to assess the accuracy, neatness, and thoroughness of the work assigned. Employee can work in front of a personal computer and telephone for long periods of time. Will have repetitive motions that include the wrists, hands, and/or fingers.

Work Environment

Primary work environment is a manufacturing environment where following appropriate safety protocols would be required. While in the warehouse employee may be exposed to outdoor elements (such as precipitation and wind) and/or high levels of noise.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Direct Reports

N/A

Key External Contacts/Clients

Customer Relations

Commercial Team

Diversity Statement

We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We will ensure your application is fairly considered and if hired, you will have an equitable opportunity to give your best at work, not because we're required to, but because it's the right thing to do. Enerpac Tool Group will provide reasonable accommodations within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.

If you're looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale

The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.