Research Analyst - Qualitative - Trellis Company

Who you are:

You are one who performs research in support of various initiatives for the Trellis Strategies. You can produce reports related to Trellis client needs, conduct various qualitative research projects, and support other researchers as members of project teams. You can implement survey instruments, conduct interviews, and focus groups, code transcripts, and draft reports for clients. You can use MS Excel and similar tools for queries of internal and public databases to generate reports and databases for Trellis management and clients. You provide quality control including reconciling and proofreading reports. You can contribute to projects, exercise sound time management skills, demonstrate attention to detail, and work with a moderate amount of independence. You support communication efforts to promote Trellis Strategies to a variety of audiences including the development of research briefs and various other social media related outreach.

Who we are:

Trellis Strategies is an experienced research partner dedicated to advancing education and workforce development. With nearly 40 years of expertise, we specialize in qualitative and quantitative research services, including surveys, interviews, focus groups, and case studies. Our proficiency in qualitative research and quantitative analyses enables us to extract insights from extensive datasets, guiding strategic decision-making in areas such as student success and outcomes.

Our expertise extends to diverse fields including data analysis, market research, policy analysis, and more. We address topics such as adult learners, student finances, and institutional effectiveness. Trellis Strategies offers a collaborative approach to data-driven decisions, contributing to positive transformations in education and workforce development.

Location:

The position is remote.

Essential Duties and Responsibilities:

The position incumbent is expected to perform the following essential duties and responsibilities of the position with reasonable accommodation.

• Lead standard qualitative research projects including administering survey instruments, focus groups, and interviews.
• Assist in other research projects including navigating publicly available databases for relevant information and conducting landscape assessments on specific topics.
• Independently draft reports related to best practices in postsecondary education and workforce development for external consumption.
• Develop and recommend appropriate research and data management techniques including identifying and resolving incongruities between research requirements and available data.
• In consultation with research staff, decide on the most efficient and effective technical means for achieving research objective including how to acquire, organize, interpret, and display data.
• Perform quality control checks on reports generated by the team.
• Contribute to transcription and analysis of focus groups, manages data, and codes relevant data.
• Build tables in MS Excel and performs data cleaning.
• Develop communication tools to present Trellis Strategies to a broad audience base including via social media.
• Contribute to project teams and small, informal research teams to carry out research objectives.
• Participate in training and other learning opportunities to ensure compliance and expand knowledge of company, position, and process.

Non-Essential Duties and Responsibilities:

• Assist with how to acquire, organize, interpret, and display information.
• Work under general supervision with moderate latitude for the use of initiative and independent judgment.
• Respond to internal and external customer requests for ad hoc reports.
• Perform all other duties and responsibilities as assigned.
• Must be available to work flexible hours.
• Support other functions and responsibilities of the department.
• Interact with all levels of management as necessary.
• Contribute to the development of strategic initiatives.

Knowledge, Skills, and Abilities:

• Strong communication and writing skills.
• Strong analytical and qualitative research skills.
• Ability to use qualitative analytical tools such as MAXQDA, Atlas.ti, etc.
• Strong MS Office skillset, including Word, Excel, and PowerPoint.
• Data reporting (i.e., written analysis; table and graph creation; and verbal presentations to management).
• Knowledge and understanding of issues related to college student success and financial challenges.
• Good time management.
• Strong attention to detail.
• Knowledge of higher education public policy.
• Ability to program in a qualitative coding software.
• Assists with special projects as assigned.

Qualifications:

Education

Required:

• Bachelor's degree in business administration or social sciences, or related area.

Preferred:

• Graduate degree.

Experience

Required:

• One (1) year of working with student success research or two (2) years of research in another social science or policy area.
• Three (3) years of data reporting (i.e., written analysis; table and graph creation; and verbal presentations to management).
• Graduate training in business administration or the social sciences may substitute on a year for year basis, for the three (3) years of data and management reporting.

Preferred:

• Experience cleaning data, building tables in MS Excel, and coding qualitative data.
• Experience conducting interviews and writing research papers.
• Project management training or experience.

Physical and Mental Demands:

• Occasionally must move about inside the office.
• Occasionally may provide presentations and services to internal and external contacts in a variety of business and work settings.
• Repetitive motion. Regularly operates a computer, phone, and general office equipment.
• Regularly required to handle, feel, grasp objects, and reach across a work area.
• Regularly communicates with other employees and on the phone, virtually, or in person with clients. Regularly converse with internal and external contacts.
• Visual acuity. Regularly must have close visual acuity to view and enter information into computer and software systems, analyze data, develop presentations and reports, and other materials.
• Mental focus. Requires worker to maintain focus and exchange detailed and accurate information through oral and written communication.

Work Environment:

• Work may be conducted remotely or in an office with a small cubicle environment.
• Office work environment is climate controlled with no substantial exposure to adverse environmental conditions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or sexual orientation. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Please view Equal Employment Opportunity Posters provided by OFCCP.